New lines creates below gallery

  • Resolved wmaclean

    (@wmaclean)


    6 years, 2 months ago

    Hi,
    We’re using the plugin quite extensively on our site. Whenever we save a page, a new blank line is created under the galleries. As some of our pages have three or four draft saves before they are published, this leads to multiple blank lines underneath each gallery that have to be manually deleted. Is this a plugin bug or something we’re doing wrong in the settings?

    We’re running Photo Gallery 1.4.17 with WP 4.9.8 and PHP 7.2.2

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We apologize for the inconvenience you have faced. With a bit detailed information, we might be able to resolve this problem for you. Could I please ask you to send the link to the page where this issue can be seen?

    Thanks! Have a wonderful day!

    I am having the same issue as well. I edit the posts more than once because of getting the html code perfected and each time I do creates another space.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    Could you please try the following solution? Edit the gallery page and switch the editor to Text mode. Check if there are nbsp; characters and remove them.

    After pressing Update, the page should not contain the spaces below the galleries.

    Let us know if this helps.
    Thanks!

    Thread Starter wmaclean

    (@wmaclean)

    Hi Support,
    I’ve tried this – a new nbsp; gets created every save.

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hey,

    In that case, could you please contact our team at [email protected], so we can have a closer look?
    Our development team will figure out a solution ASAP and we’ll share it here.

    Thank you!

    Hi,

    I’m also having the same issue as wmaclean. There are some large gaps between galleries on our site. There is nothing in the text mode to indicate spaces, yet they remain. Any updates?

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hi,

    We haven’t had a chance to have a look at the issue with nbsp;‘s, unfortunately. Could you please post the link to the page where you’ve published your gallery?

    The issue might also occur because of large paddings/margins, not necessarily the nbsp;‘s. We’ll check that as soon as you share the gallery link.

    Thanks! Have a great day!

    Sure thing: the link is https://www.nhchc.org/photovoice-image-gallery/ and it’s PW protected with: photovoice

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    Hey,

    Thanks for sharing the link!
    Please try to add the following CSS code to Appearance > Customize > Additional CSS option:

    .bwg_container {
    min-height: inherit !important;
}

    It should remove the space below the thumbnails. Make sure to clear the cache of your web browser before checking the changes.

    Cheers!

    This was just the fix- thank you so much!

    Plugin Contributor Photo Gallery Support

    (@photogallerysupport)

    You are most welcome!

    Please don’t hesitate to let our team know in case you will need further assistance.
    We’re happy to help you with any question.

    Thanks! Have a great day!

Viewing 11 replies - 1 through 11 (of 11 total)
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