Shortcodes don’t seem to work for Themify tiles

Hi,

Doing this page as a contractor, I didn’t set up the original site so don’t know how it was put together in the first place. When I create new tiles and put simple bit of code on, like:

[themify_button link=’https://www.chipsunlimited.com/’%5DText%5B/themify_button%5D

it doesn’t work. I installed the Themify Shortcodes plugin and it still did not have any effect.

I feel that I am missing something very obvious, but I can’t think of what. Unfortunately I have not got the access to the Themify support.

Could anyone give me a clue what I have done wrong, or point me in the direction of a really good basic tutorial?

Thanks,

Paul

The page I need help with: [log in to see the link]