• Resolved meerulz

    (@meerulz)


    Hi i have just installed the plugin but its not showing anything in dashboard, just loading icon is rotating for over an hour now.

    yes i have GA authenticated, but still its showing no results.
    please help me fix this. thanks.
    Screenshot image uploaded to this link
    https://ibb.co/f0wO2K

    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Adnan

    (@hiddenpearls)

    Would you like share to share your diagnostic log from the plugin Help Tab?
    and
    another screenshot from Console?

    Thread Starter meerulz

    (@meerulz)

    site_url(): https://customboxline.com
    home_url(): https://customboxline.com
    WordPress: 4.9.8
    Web Server: Apache
    PHP: 7.0.31
    MySQL: 5.6.39-83.1
    ext/mysqli: yes
    WP Memory Limit: 40M
    Blocked External HTTP Requests: None
    WP Locale: en_US
    DB Charset: utf8mb4
    Debug Mode: No
    WP Max Upload Size: 64 MB
    PHP Time Limit: 30
    PHP Error Log: error_log
    fsockopen: Enabled
    OpenSSL: OpenSSL 1.0.2p 14 Aug 2018
    cURL: Enabled
    Active Theme Name: Bridge
    Active Theme Folder: bridge

    Active Plugins:
    LayerSlider WP (v6.7.1) by Kreatura Media
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    Webcraftic Clearfy – WordPress optimization plugin (v1.3.184) by Webcraftic
    Contact Form 7 (v5.0.3) by Takayuki Miyoshi
    Duplicator (v1.2.42) by Snap Creek
    Google Analytics Dashboard for WP (GADWP) (v5.3.5) by ExactMetrics
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    Must-use Plugins:
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    Analytify Profile Setting:
    Array
    (
    [install_ga_code] => on
    [exclude_users_tracking] => Array
    (
    [0] => administrator
    )

    [profile_for_posts] => 179858885
    [profile_for_dashboard] => 179858885
    [hide_profiles_list] => off
    )

    Analytify Front Setting:

    Analytify Admin Setting:
    Array
    (
    [disable_back_end] => off
    [show_analytics_roles_back_end] => Array
    (
    [0] => administrator
    [1] => editor
    )

    [show_analytics_post_types_back_end] => Array
    (
    [0] => post
    [1] => page
    )

    [show_panels_back_end] => Array
    (
    [0] => show-overall-dashboard
    [1] => show-geographic-dashboard
    [2] => show-system-stats
    [3] => show-keywords-dashboard
    [4] => show-social-dashboard
    [5] => show-referrer-dashboard
    )

    [exclude_pages_back_end] => 0
    )

    Analytify Dashboard Setting:
    Array
    (
    [show_analytics_panels_dashboard] => Array
    (
    [0] => show-real-time
    [1] => show-compare-stats
    [2] => show-overall-dashboard
    [3] => show-top-pages-dashboard
    [4] => show-geographic-dashboard
    [5] => show-system-stats
    [6] => show-keywords-dashboard
    [7] => show-social-dashboard
    [8] => show-referrer-dashboard
    [9] => show-page-stats-dashboard
    )

    [show_analytics_roles_dashboard] => Array
    (
    [0] => administrator
    )

    )

    Analytify Advance Setting:
    Array
    (
    [user_advanced_keys] => off
    [client_id] => 958799092305-7p6jlsnmv1dn44a03ma00kmdrau2i31q.apps.googleusercontent.com
    [client_secret] => Hidden
    [redirect_uri] =>
    [anonymize_ip] => on
    [force_ssl] => off
    [track_user_id] => on
    [demographic_interest_tracking] => on
    [404_page_track] => on
    [javascript_error_track] => on
    [ajax_error_track] => on
    [linker_cross_domain_tracking] => off
    [custom_js_code] =>
    )

    Thread Starter meerulz

    (@meerulz)

    full dashboard screenshot link

    https://ibb.co/egnV1e

    Plugin Author Adnan

    (@hiddenpearls)

    Thanks for the screenshot and details!

    To debug this further, please contact us at https://analytify.io/support/

    Note: I noticed you are using two Google Analytics plugins and both are inserting analytics.js code on the webpage. please use one.

    Thread Starter meerulz

    (@meerulz)

    Can you point out which is other plugin?
    i have just disabled google analytics plugin and it still didn’t make any difference.
    can you please tell which other plugin is conflicting with this one.
    thanks.

    Plugin Author Adnan

    (@hiddenpearls)

    The plugin is “Google Analytics Dashboard for WP (GADWP)”

    Well, If you still see the errors, please try with different date selection. Results might be cached.

    Thread Starter meerulz

    (@meerulz)

    Yes i have tried different dates and disabled the google analytics plugin as well, but its still not showing any results.

Viewing 7 replies - 1 through 7 (of 7 total)
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