New Web Host – no available payment methods for your state

  • Resolved rupertli

    (@rupertli)


    6 years, 2 months ago

    Hello!
    I just changed my hosting and now I get this message:
    Sorry, it seems that there are no available payment methods for your state. Please contact us if you require assistance or wish to make alternate arrangements.

    Can you help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor angelleye

    (@angelleye)

    You probably need to re-enter your API credentials into the gateway settings for our plugin. Those are encrypted based on the hash keys in a WordPress install, and when you move the install to another server those keys change, so the values need to be re-entered and saved. Please check that and let me know if it solves the problem. Thanks!

    Thread Starter rupertli

    (@rupertli)

    That did it – thank you! I don’t know how I missed that – those fields were wiped blank. Thank you for such a fast response!

    Plugin Contributor angelleye

    (@angelleye)

    No problem, happy to help! If you have a moment to leave a review for the plugin it would be greatly appreciated. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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