Count not showing

  • Resolved mark8888

    (@mark8888)


    6 years, 2 months ago

    Hi,

    Since the last update the like/share count stopped showing. Why is that?

    Thank you,
    Mark

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author micropat

    (@micropat)

    With sites transitioning from HTTP to HTTPS, counts from the Facebook Like button have been lower than counts from AddToAny share count recovery (because the Facebook Like button shows counts for 1 protocol only, whereas AddToAny can show combined counts for both HTTP + HTTPS). So some older default options have changed to avoid discrepancies.

    Since you’re using the [addtoany] shortcode exclusively, you can reenable the Like button’s count in Settings > AddToAny > Add/Remove Services > Facebook Like (at the bottom), then scroll back up to click the added Like button’s down arrow > enable “Show count” and save changes.

    Thread Starter mark8888

    (@mark8888)

    Well. it worked partially.

    It now shows counts but i have coded it to show both http+https counts together but now it went back to showing just https.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Count not showing’ is closed to new replies.