Pinning stopped working

  • I think this started with one of the recent updates to WordPress.

    I now get a message saying “Sorry! This site doesn’t allow you to save Pins” or something similiar when trying to Pin items from either of my sites, https://www.ob1knorrb.com or https://www.icewebring.com.

    I have tried on several different devices, PCs, IPad, IPhone, and from several different browsers on the PCs.

    I don’t have any difficulty pinning from other sites. I also don’t have any add-ons or widgets related to pinning on my sites.

    I do have one Widget that displays my Pins on ob1knorrb.com, it is still working fine.
    Is there a setting or something that changed with one of the recent updates that would affect this? I didn’t see anything in the Admin panel that seemed to be related.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi there @ob1knorrb,

    You can use the url debugger provided by pinterest to get some more information:
    https://developers.pinterest.com/tools/url-debugger/?link=http%3A%2F%2Fwww.ob1knorrb.com%2Fcloaked-romulans%2F

    As you can see, your server is returning a 403 status code (forbiden access).

    You should check if you have any secuirty plugin blocking IPs.
    Check your .htaccess and last contact your hosting support.

    Hope this helps.

    Cheers!

    Thread Starter ob1knorrb

    (@ob1knorrb)

    Thanks. I can’t seem to get to the url debugger, throws me into an endless login loop.
    Anyway, I checked my .htaccess, nothing but the usual WordPress entries for redirecting permalinks. I don’t have any sort of security plugins. I disabled Askimet just in case, but no difference with that.
    I’ll try sending my Hosting company a note and see what they have to say.

    Try this url https://developers.pinterest.com/tools/url-debugger/ and then add the url in the input field.

    Keep me posted on what your hosting says. Make sure you send them that validator link to them.

    Thread Starter ob1knorrb

    (@ob1knorrb)

    Turns out to be a change with Pinterest. I still want to investigate and see when this happened, but here is what I got from Tech Suppport at my hosting site:

    “What I found was Pinterest did not allow to save pins from an insecure source. SSL was installed for your domain but your website was not using the SSL. I forced your website to redirect to https which is now secured.

    There were insecure links on your website, which I corrected to https. All your pages and links are now secured with SSL.”

    And, it is working now.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Pinning stopped working’ is closed to new replies.