Card Number field gone after last update

Hi @ccolotti,

To troubleshoot. I’ll need a URL where I can put a product in the cart, and see the checkout page.

Any other URL on that site (https://staging.stkpromotions.com/myshop) either leads to a different subdomain, or gives a “Error Establishing Database Connection” error.

Hi there,

We’re seeing the same issue on our website, specifically with Chrome. Here’s our URL where you can add a product to cart and continue to checkout, where the field is missing: https://www.cushcore.com/buy-now/

Any help you can provide would be most welcome!

Not sure, but it looks like your theme may be overriding the css for an iframe. As a short term fix before the developers weigh in, try adding this custom css to your theme:

iframe {
min-height: 50px;
}

• This reply was modified 6 years, 2 months ago by middlemountain.

Try this:

In your wp-config.php file, place the following line, near the bottom of the file, just before the line “/* That’s all, stop editing! Happy blogging. */”

define('WC_CC_ADVANCED', true);

Then, in the WooCommerce settings for CardConnect, at the bottom of the page, you’ll see new settings fields for advanced users and troubleshooting.

You can either turn off the “Enable IFRAME API” checkbox altogether and revert to a non-iframed version.

Alternatively, you can turn off the “Autostyle” checkbox, and and see if you can style it yourself with custom CSS, although styling a Iframe my get blocked by CORS – https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS.

These extra settings are all checked by default, and the default for the “Timeout” field is 500 – just in case you want to revert to the defaults.

If you cannot get it working using the above, respond here, and I’ll see what other options are available.

Take a minute to update the plugin, and turn on the new developer options for the plugin. (See the FAQ)

You should be able to now override the css for the plugin’s card number input.
Let me know if this works for you.

Marking this closed. See latest update for options to fix the missing CC field that occurs on some themes.