403 Forbidden You don’t have permission to access /wp-admin on this server.

  • Hi
    my website is down and i cant log or any thing and received this email

    https://www.ellkphotography.com
    is not working

    You are receiving this email because you have activated Jetpack Monitor on your site. If you need to contact support, please include this reference: [145298774/blocked].

    can you pleas help me.

    thank you

    • This topic was modified 6 years, 5 months ago by lalkathiri.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Possibly a website hosting file/directory permission or owner problem.
    You will need to access your website files using either FTP or your website hostimg management control panel file manager.
    Your website hosting support may be able to help.

    (Edit) I just checked and can’t access any part of your website.

    • This reply was modified 6 years, 5 months ago by RossMitchell.

    As rossmitchell said, this error page is generated by your web server and not WordPress.

    This could mean all the content in your root directory are missing, an awry .htaccess file is wrecking havoc, or you have a file and directory permission issue.

    1) Please login to your hosting account and check to see if the WordPress files and folders are still there and at the right place.

    2)Check to see if all files and folders have the right permission.

    3) Is there .htaccess file? Temporarily rename it to see if it makes a difference.

    4) Upload a simple image (eg test.jpg) to the root of your site (usually the public_html, www, or htdocs folder) and see if you can view it at https://example.com/test.jpg

    Or just contact your host for support, as there’s not much we can do to help with hosting related issues.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘403 Forbidden You don’t have permission to access /wp-admin on this server.’ is closed to new replies.