issues with latest version

  • Resolved asma-alwan

    (@asmaalwan28)


    6 years, 1 month ago

    I have got a problem with vendor products (and it is solved when this plugin is disabled).
    When a vendor submit a product from Advanced Frontend Manger (2.2.5) , the feature image does not show and gallery images show as description. Also, One Click SSL causes vendor, admin and customer logouts.
    The last update of One Click SSL was 8 months ago version (1.4.1), are you planning to stop support and updates?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Tribulant Software

    (@contrid)

    @asmaalwan28

    So the featured image that currently shows a shopping cart shows correctly with One Click SSL deactivated? Can you please reupload the product image in SSL/https mode to see if that resolves it?

    Where do the logouts occur specifically?

    We still support and develop the plugin.

    Thread Starter asma-alwan

    (@asmaalwan28)

    No it does not show (if added when the plugin is active), but added products after disabling the plugin show correctly.
    Where do the logouts occur specifically?
    -vendor dashboard -For the admin (main page) -also customer did not work

    Plugin Author Tribulant Software

    (@contrid)

    @asmaalwan28

    It is hard to say what the cause is for that image, can you please submit a ticket through to us: https://tribulant.com/support/

    I’ll assist you to resolve the problem in our help desk.

    Plugin Author Tribulant Software

    (@contrid)

    @asmaalwan28

    I believe this problem was resolved in our help desk, correct?

Viewing 4 replies - 1 through 4 (of 4 total)
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