White screen of death no access to dash board

The front end works, but it shows https://www.officefurnituresimple.com/ and not the address you gave. When I try to go to https://ansfurniture.net/wp-admin it appears to be a URL shortener and it doesn’t know that link.

Ah yes, i called godaddy to have them forward the address to office furniture simple.net just for a temporary fix. but when i try to login to ansfurniture.net i am unable to as there is a fatal error and i cannot find out who is actually hosting the site

I wouldn’t delete and start over…

The site is trying to tell you it’s having an issue with the theme itself which is Krystal Business which is a child theme of ‘Krystal’ itself so. The first thing to do is kill the theme by renaming its directory… I’d just add the numbers 1234 to the end of the name for now. You’ll want to kill Krystal Business.

You might find the Krystal theme itself has been deleted or corrupted.

If you have one of the default themes (Twenty Ten up to maybe Twenty Seventeen) still installed WordPress will try to run on that theme which will get you back in business.

From here it’s reinstall the original and child themes or whatever seems appropriate.

You shouldn’t lose any content and quite possibly your old theme settings will still be intact if you don’t need to reinstall the child theme especially.

Jnash, The thing is I’m unable to get into FTP at all as I do now know who is hosting it, I’ve checked go daddy and I know its a WordPress site, I’m just picking up this project after the fact of it breaking. I wish I could give you more information I am just very confused.

Is there a possibility of having go daddy host it without having access to the actual website?

officefurnituresimple.comis not a wordpress.site.

https://ansfurniture.net/ points to GoDaddy and going there results in a 302 redirect to officefurnituresimp;le.com.

You need to ask GoDaddy whether the ans… domain is actually connected to a hosting account or is just a forward.

There can be two obvious reasons!
1) Plugin Conflicting with theme
2) Theme crash due to changes in its files
How To Debug ?
Go to wp-config file directly from cpanel or plesk or from hosting platform.
Scroll down and you will see this code below
define( ‘WP_DEBUG’, false );
change the value from false to ‘true’. By default it is false so that customers or user’s dont see the error screen
Once that is done, refresh the page and you can see the error
If its plugin conflict, go to your database by phpmyadmin
Run this query in your database

UPDATE wp_options SET option_value = ” WHERE option_name = ‘active_plugins’;

Upon execution, this query will clear the active_plugins field of all active plugins, effectively disabling (without uninstalling or modifying) the entire set. This method is great if you plan to re-enable each plugin individually, after resolving issues with the website.