Error processing checkout. Please try again
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Error processing checkout. Please try again.
When I add the credit cards detail I got this error. Can anyone please help me?
[ Redundant like redacted ]
The page I need help with: [log in to see the link]
Viewing 13 replies - 1 through 13 (of 13 total)
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Hi @arrivalsidea,
Can you tell me which gateway you are using? Also, do you have logging enabled for that and can check the logs and share the details of error?
Please check that and let me know. Thanks!
Hi Oliver,
Thank you for replying me back.
I am using PayPal Credit Card (REST).
Yes, I have logging enabled.
Can you please resolve this issue??
WooCommerce -> Status -> Logs -> Paypal_credit_cards_rest
Here is the logs detail below:
10-13-2018 @ 08:56:28 - PayPal\Api\Payment Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [intent] => sale [payer] => PayPal\Api\Payer Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [payment_method] => credit_card [funding_instruments] => Array ( [0] => PayPal\Api\FundingInstrument Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [credit_card] => PayPal\Api\CreditCard Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [type] => mastercard [number] => 5452490887947070 [expire_month] => 08 [expire_year] => 2019 [cvv2] => 728 [first_name] => Saud [last_name] => Razzak ) ) ) ) ) ) ) [transactions] => Array ( [0] => PayPal\Api\Transaction Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [amount] => PayPal\Api\Amount Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [currency] => USD [total] => 1.99 [details] => PayPal\Api\Details Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [shipping] => 0.00 [tax] => 0.00 [subtotal] => 1.99 ) ) ) ) [item_list] => PayPal\Api\ItemList Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [items] => Array ( [0] => PayPal\Api\Item Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [name] => Cartoon Earphones Colorful [currency] => USD [quantity] => 1 [price] => 8.99 ) ) [1] => PayPal\Api\Item Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [name] => Discount [currency] => USD [quantity] => 1 [price] => -7.00 ) ) ) [shipping_address] => Array ( [recipient_name] => SaudRazzak [line1] => Plot#292, Block#3, FB-Area, Karachi [line2] => Plot#292, Block#3, FB-Area, Karachi [city] => Karachi [state] => SD [postal_code] => 75950 [country_code] => PK ) ) ) [description] => Payment description [invoice_number] => 5bc1b33ccc7b0 [custom] => {"order_id":1439,"order_key":"wc_order_5bc1b22b7ce7a"} ) ) ) ) ) [13-10-2018 08:56:28] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.paypal.com/v1/oauth2/token [13-10-2018 08:56:29] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 200 [13-10-2018 08:56:29] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.paypal.com/v1/payments/payment [13-10-2018 08:56:30] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 401 [13-10-2018 08:56:30] PayPal\Core\PayPalHttpConnection: ERROR : Got Http response code 401 when accessing https://api.paypal.com/v1/payments/payment. {"name":"UNAUTHORIZED_PAYMENT","message":"Unauthorized payment.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"f86b2f74ca3c6"} 10-13-2018 @ 08:56:30 - Got Http response code 401 when accessing https://api.paypal.com/v1/payments/payment. 10-13-2018 @ 08:58:51 - PayPal\Api\Payment Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [intent] => sale [payer] => PayPal\Api\Payer Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [payment_method] => credit_card [funding_instruments] => Array ( [0] => PayPal\Api\FundingInstrument Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [credit_card] => PayPal\Api\CreditCard Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [type] => mastercard [number] => 5452490887947070 [expire_month] => 08 [expire_year] => 2019 [cvv2] => 728 [first_name] => Saud [last_name] => Razzak ) ) ) ) ) ) ) [transactions] => Array ( [0] => PayPal\Api\Transaction Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [amount] => PayPal\Api\Amount Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [currency] => USD [total] => 1.99 [details] => PayPal\Api\Details Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [shipping] => 0.00 [tax] => 0.00 [subtotal] => 1.99 ) ) ) ) [item_list] => PayPal\Api\ItemList Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [items] => Array ( [0] => PayPal\Api\Item Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [name] => Cartoon Earphones Colorful [currency] => USD [quantity] => 1 [price] => 8.99 ) ) [1] => PayPal\Api\Item Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [name] => Discount [currency] => USD [quantity] => 1 [price] => -7.00 ) ) ) [shipping_address] => Array ( [recipient_name] => SaudRazzak [line1] => 198,199 - Block#3, FB-Area, Karachi [line2] => 198,199 - Block#3, FB-Area, Karachi [city] => Karachi [state] => SD [postal_code] => 75950 [country_code] => PK ) ) ) [description] => Payment description [invoice_number] => 5bc1b3cba00a9 [custom] => {"order_id":1440,"order_key":"wc_order_5bc1b3cb8ec87"} ) ) ) ) ) [13-10-2018 08:58:51] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.paypal.com/v1/oauth2/token [13-10-2018 08:58:52] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 200 [13-10-2018 08:58:52] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.paypal.com/v1/payments/payment [13-10-2018 08:58:53] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 401 [13-10-2018 08:58:53] PayPal\Core\PayPalHttpConnection: ERROR : Got Http response code 401 when accessing https://api.paypal.com/v1/payments/payment. {"name":"UNAUTHORIZED_PAYMENT","message":"Unauthorized payment.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"58c409de87698"} 10-13-2018 @ 08:58:53 - Got Http response code 401 when accessing https://api.paypal.com/v1/payments/payment. 10-13-2018 @ 09:04:47 - PayPal\Api\Payment Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [intent] => sale [payer] => PayPal\Api\Payer Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [payment_method] => credit_card [funding_instruments] => Array ( [0] => PayPal\Api\FundingInstrument Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [credit_card] => PayPal\Api\CreditCard Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [type] => mastercard [number] => 5452490887947070 [expire_month] => 08 [expire_year] => 2019 [cvv2] => 728 [first_name] => Saud [last_name] => Razzak ) ) ) ) ) ) ) [transactions] => Array ( [0] => PayPal\Api\Transaction Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [amount] => PayPal\Api\Amount Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [currency] => USD [total] => 1.99 [details] => PayPal\Api\Details Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [shipping] => 0.00 [tax] => 0.00 [subtotal] => 1.99 ) ) ) ) [item_list] => PayPal\Api\ItemList Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [items] => Array ( [0] => PayPal\Api\Item Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [name] => Cartoon Earphones Colorful [currency] => USD [quantity] => 1 [price] => 8.99 ) ) [1] => PayPal\Api\Item Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [name] => Discount [currency] => USD [quantity] => 1 [price] => -7.00 ) ) ) [shipping_address] => Array ( [recipient_name] => SaudRazzak [line1] => 198,199 - Block#3, FB-Area, Karachi [line2] => 198,199 - Block#3, FB-Area, Karachi [city] => Karachi [state] => SD [postal_code] => 75950 [country_code] => PK ) ) ) [description] => Payment description [invoice_number] => 5bc1b52f1ea8c [custom] => {"order_id":1440,"order_key":"wc_order_5bc1b3cb8ec87"} ) ) ) ) ) [13-10-2018 09:04:47] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.paypal.com/v1/oauth2/token [13-10-2018 09:04:48] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 200 [13-10-2018 09:04:48] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.paypal.com/v1/payments/payment [13-10-2018 09:04:49] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 401 [13-10-2018 09:04:49] PayPal\Core\PayPalHttpConnection: ERROR : Got Http response code 401 when accessing https://api.paypal.com/v1/payments/payment. {"name":"UNAUTHORIZED_PAYMENT","message":"Unauthorized payment.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"5e87bf4198442"} 10-13-2018 @ 09:04:49 - Got Http response code 401 when accessing https://api.paypal.com/v1/payments/payment. 10-13-2018 @ 09:14:21 - PayPal\Api\Payment Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [intent] => sale [payer] => PayPal\Api\Payer Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [payment_method] => credit_card [funding_instruments] => Array ( [0] => PayPal\Api\FundingInstrument Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [credit_card] => PayPal\Api\CreditCard Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [type] => mastercard [number] => 5452490887947070 [expire_month] => 08 [expire_year] => 2019 [cvv2] => 728 [first_name] => Saud [last_name] => Razzak ) ) ) ) ) ) ) [transactions] => Array ( [0] => PayPal\Api\Transaction Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [amount] => PayPal\Api\Amount Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [currency] => USD [total] => 1.99 [details] => PayPal\Api\Details Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [shipping] => 0.00 [tax] => 0.00 [subtotal] => 1.99 ) ) ) ) [item_list] => PayPal\Api\ItemList Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [items] => Array ( [0] => PayPal\Api\Item Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [name] => Cartoon Earphones Colorful [currency] => USD [quantity] => 1 [price] => 8.99 ) ) [1] => PayPal\Api\Item Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [name] => Discount [currency] => USD [quantity] => 1 [price] => -7.00 ) ) ) [shipping_address] => Array ( [recipient_name] => SaudRazzak [line1] => 198,199 - Block#3, FB-Area, Karachi [line2] => 198,199 - Block#3, FB-Area, Karachi [city] => Karachi [state] => SD [postal_code] => 75950 [country_code] => PK ) ) ) [description] => Payment description [invoice_number] => 5bc1b76dabcbb [custom] => {"order_id":1440,"order_key":"wc_order_5bc1b3cb8ec87"} ) ) ) ) ) [13-10-2018 09:14:21] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.paypal.com/v1/oauth2/token [13-10-2018 09:14:22] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 200 [13-10-2018 09:14:22] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.paypal.com/v1/payments/payment [13-10-2018 09:14:23] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 401 [13-10-2018 09:14:23] PayPal\Core\PayPalHttpConnection: ERROR : Got Http response code 401 when accessing https://api.paypal.com/v1/payments/payment. {"name":"UNAUTHORIZED_PAYMENT","message":"Unauthorized payment.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"4a6c4ab9725eb"} 10-13-2018 @ 09:14:23 - Got Http response code 401 when accessing https://api.paypal.com/v1/payments/payment. 10-13-2018 @ 09:18:07 - PayPal\Api\Payment Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [intent] => sale [payer] => PayPal\Api\Payer Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [payment_method] => credit_card [funding_instruments] => Array ( [0] => PayPal\Api\FundingInstrument Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [credit_card] => PayPal\Api\CreditCard Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [type] => mastercard [number] => 5452490887947070 [expire_month] => 08 [expire_year] => 2019 [cvv2] => 728 [first_name] => test [last_name] => test ) ) ) ) ) ) ) [transactions] => Array ( [0] => PayPal\Api\Transaction Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [amount] => PayPal\Api\Amount Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [currency] => USD [total] => 1.99 [details] => PayPal\Api\Details Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [shipping] => 0.00 [tax] => 0.00 [subtotal] => 1.99 ) ) ) ) [item_list] => PayPal\Api\ItemList Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [items] => Array ( [0] => PayPal\Api\Item Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [name] => Cartoon Earphones Colorful [currency] => USD [quantity] => 1 [price] => 8.99 ) ) [1] => PayPal\Api\Item Object ( [_propMap:PayPal\Common\PayPalModel:private] => Array ( [name] => Discount [currency] => USD [quantity] => 1 [price] => -7.00 ) ) ) [shipping_address] => Array ( [recipient_name] => testtest [line1] => test [line2] => test [city] => test [state] => SD [postal_code] => 352332 [country_code] => PK ) ) ) [description] => Payment description [invoice_number] => 5bc1b84f78133 [custom] => {"order_id":1441,"order_key":"wc_order_5bc1b84f644cc"} ) ) ) ) ) [13-10-2018 09:18:07] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.paypal.com/v1/oauth2/token [13-10-2018 09:18:08] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 200 [13-10-2018 09:18:08] PayPal\Core\PayPalHttpConnection: INFO : POST https://api.paypal.com/v1/payments/payment [13-10-2018 09:18:09] PayPal\Core\PayPalHttpConnection: INFO : Response Status : 401 [13-10-2018 09:18:09] PayPal\Core\PayPalHttpConnection: ERROR : Got Http response code 401 when accessing https://api.paypal.com/v1/payments/payment. {"name":"UNAUTHORIZED_PAYMENT","message":"Unauthorized payment.","information_link":"https://developer.paypal.com/docs/api/payments/#errors","debug_id":"28d8c4cb682ca"} 10-13-2018 @ 09:18:09 - Got Http response code 401 when accessing https://api.paypal.com/v1/payments/payment.@arrivalsidea, @heverson Can you tell me which country your PayPal account is and are you testing sandbox payments or live? Also, whats the version of PayPal for woocommerce you are using?
Also, can you try some valid sandbox card details like 4111111111111111 which is for sandbox Visa account. You can find similar sandbox cards on google for testing purpose.Please check that and let me know.
Thanks!-
This reply was modified 6 years, 4 months ago by
angelleyesupport.
@angelleyesupport, My Paypal account is from India and I am testing live.
I am using 1.4.18 version of Paypal for WooCommerce.
My WooCommerce version is 3.4.6
Also when I go to the WooCommerce -> Status -> System Status. It will give me the below message on the active plugin section.
PayPal for WooCommerce by Angell EYE – 1.4.18 – Not tested with the active version of WooCommerce.
Please resolve my issue. Thanks in advance!
Thank you for explaining that, i’m afraid CreditCard Rest wont work in India or any other country except for USA. Your only option right now is to use express checkout with Guest checkout enabled or you can also check Braintree if they offer merchants in India then you can also use that.
Let me know if you have any other questions or concerns.
Thanks!-
This reply was modified 6 years, 4 months ago by
Jan Dembowski.
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This reply was modified 6 years, 4 months ago by
If you are not the original poster and you need support then per the forum guidelines please start your own topic.
https://www.ads-software.com/support/guidelines/#post-in-the-best-place
You can do so here.
https://www.ads-software.com/support/plugin/paypal-for-woocommerce/#new-post
I’ve archived the other replies, please start your own topic instead of hijacking someone else’s.
Thanks for your reply and let me know.
Now I am using PayPal Express Checkout and now I am getting this error “10002 – Security header is not valid”.
Can you please let me know what can I do now?
The error simply means that your login credentials are not correct. Make sure that you have added correct API credentials for PayPal Express . For more indepth information please see this help article.
Let me know if you have any other questions or concerns.
Thanks!@angelleyesupport, Thank you for letting me know. I have added the right API credentials.
But now I am getting “10002 – Account is restricted” error. ??
Can you please let me know how can I resolve this issue? or Why this error appear on my website?
Thanks for contacting here. That seems to be an issue with your PayPal account.For help resolving this issue or others, visit PayPal’s Contact Customer Service page.
Let me know if you have any other questions or concerns.
Thanks!
OliverI had the same issue while having all the right info. And everything was active with PayPal (or we thought it was). Turns out there was a bug with them where something was stuck and did not fully activate the Pro part of the account.
Hope it helps!
@boulosblack Thanks for the information. Glad that things are working fine for all of you.
Thanks! -
This reply was modified 6 years, 4 months ago by
Viewing 13 replies - 1 through 13 (of 13 total)
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