image (random image) are sometimes not loaded on shop page

  • Resolved seb06

    (@seb06)


    6 years, 5 months ago

    Hello,

    Sometimes, when going onto the shop page, some product image don’t load at all.

    I need to refresh the page to oad the image properly.

    What could cause this?

    Best

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there!

    There are many different things that could be causing this issue.

    It could be related to caching, either by your server or by a caching plugin on your site. You might want to try disabling any caching plugins and testing, or asking your hosting company about caching on your server.

    It could also be caused by a conflict with either your theme, or with an active plugin on your site. To check for conflicts, please try temporarily switching your theme back to Storefront (https://woocommerce.com/products/storefront/) and disabling all plugins except for WooCommerce, then check to see if the issue is fixed. If it is, then you can switch your theme back and reactivate plugins one-by-one until you find the one that is causing the issue.

    You can read about testing for conflicts in our documentation here:
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    I hope that helps!

    Plugin Support Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thread Starter seb06

    (@seb06)

    I am not sure yet but that issue could be caused by some caching plugins…

    If this can help.
    Best

Viewing 3 replies - 1 through 3 (of 3 total)
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