Error. Failed to load PDF document

  • Hi.

    This is a great plugin – thanks so much for developing and sharing it.

    I’m getting the message :Error – Failed to Load PDF Document” whenever I visit a /pdf link. The /pdf-template link works fine. I’ve tried disabling all plugins and child themes and resetting permalinks but it did not help.

    There is a reload button on the error message dialogue button. When the plugin is in a localhost environment this works and once the pdf is in the cache the message goes away.

    However when I migrate the plugin to www, hitting the reload button just brings up the same error dialog box.

    Thanks for your support.

    The page I need help with: [log in to see the link]

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  • Thread Starter consult1A

    (@washley)

    Just a note, that I can get around this problem by disabling the cache. However this only works on a live server. Disabling the cache on localhost recursively generates the error dialog.

    Thx

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