• Resolved laurau

    (@laurau)


    Hi there,

    In the last few days I’ve been getting notification emails saying someone has been locked out by trying to log in with various incorrect usernames/passwords. When I tried to block this IP it says I cannot block my own IP address and it seems the IP address is that of my own website? When I go to the login page afterwards it says I am blocked, though when I click “continue to login” I am logged in with no problem.

    Any clue what is going on here?

    Thankyou!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @laurau,
    It sounds like you may need to change how Wordfence gets IPs.

    1. Check which IP address you are using on your internet connection. You can check this by for example typing “my ip” in google
    2. In Wordfence “All Options” page “General options” locate the text that says “My IP with this setting”. Make sure the IP listed there matches the one you found in step 1.

    If they do not match, you’ll need to change the option for “How does Wordfence get IPs”. You can see which option you should choose by looking the Wordfence Diagnostics page in the “IPs” section. One of the alternatives there will show the IP you found in step 1 above. That is the one you should use.

    Thread Starter laurau

    (@laurau)

    Hi there,

    I have changed the IP setting as mentioned above – it was indeed displaying the wrong IP. Since then I haven’t had anyone try and login so am unable to confirm whether or not the above has worked but fingers crossed!

    Thanks very much!

Viewing 2 replies - 1 through 2 (of 2 total)
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