Products In Multiple Categories

  • Resolved NicheLabs

    (@allennichelabs)


    6 years, 5 months ago

    We have several products that are listed in multiple categories (dozens). If I setup a shipping method for 1 category but I purchase a product from a different category the shipping method doesn’t display, even though that same product also belongs to the category I’ve selected in shipping.

    For example; say I have a t-shirt assigned to 2 different categories, T-Shirts and Red T-Shirts.

    Then I setup a shipping rate for just T-Shirts. If I purchase the shirt from the T-Shirts category, everything works fine. But if I purchase the shirt from Red T-Shirts no shipping rates show up.

    Is there a way to have this check all categories? I really don’t want to have to setup every category that a product may belong to since there are quite a few.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dotstore

    (@dots)

    NicheLabs,
    Thanks for getting in touch with us.

    Can you please create support ticket at:
    https://store.multidots.com/dotstore-support-panel/

    So our technical team contact you soon.

    Thanks,
    Multidots

    Hello there!

    I hope you are doing well and happy working with the plugin.

    Have you resolved the query or do you need any assistance?

    Please write us back, we would be happy to help you.

    Thanks & regards,

    thedotstore support team

    Plugin Author Dotstore

    (@dots)

    Hello @allennichelabs,

    I hope now issue has been resolved!

    Please let us know still you facing any issue or create support ticket from here.

    Thanks & regards,
    DotStore support Team

Viewing 3 replies - 1 through 3 (of 3 total)
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