Connection Key issue

  • Resolved Curtis

    (@salsafire)


    6 years, 1 month ago

    Hello. Thank you for your plugin development.

    Several of my websites have disconnected from the WP-Manage site, and upon attempting to reconnect using the reconnection key, it briefly appears to have, then resets, requesting a reconnection again.

    All sites are latest WP version, and all have the new Gutenberg editor installed (not that it should matter), though it is not active on all.

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  • Plugin Support shteffk

    (@shteffk)

    Hey,

    my apologies for the late reply.

    This may happen due to a multitude of reasons and it would be best to send us a ticket directly from ManageWP dashboard with additional website info so that we can have a closer look.

    We had no reports that Gutenberg Editor caused connection issues but we’ll be happy to check this out for you.

    Thread Starter Curtis

    (@salsafire)

    Sry. I shouldn’t have worded my concerns in such a way that (G) was causing it. And your reply was prompt, thank you. I will seek resolution through the MWP dashboard thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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