Leadings sending to the wrong Record Type

  • Resolved briangelhaus

    (@briangelhaus)


    6 years, 4 months ago

    The form works and sends leads to the companies organization id. But this organization has different record types or branches. All the leads go into the wrong record type/brand. How do you send leads into the correct record type id?

    I tried adding a hidden field with the name “recordType” and gave it the correct value but the leads still go to the wrong place in their salesforce organization.

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  • Plugin Author Nick Ciske

    (@nickciske)

    The recordType gets passed in if you set it, but often requires the internal ID, not the human-friendly one (read the faq for how to find that).

    It’s also often changed by a lead assignment rule, which is outside the control of this plugin.

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