Manage Database Fields not opening. Getting a 404 page error

  • Resolved TigWeb

    (@tigweb)


    6 years, 1 month ago

    Have been using this plugin for 2 years now with no issues. Our club has changed direction with our on line registration so I need to update the fields but when I try to open the Manage Database Fields I get a 404 page error. Never had this before so I don”t know what is causing it. I have tried to rollback a couple of versions but the 404 is still there. Any ideas?
    Here is a link to a screen shot of the error

    • This topic was modified 6 years, 1 month ago by TigWeb.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author xnau webdesign

    (@xnau)

    It’s hard to understand haw this is happening because a 404 is a server response, but in the screenshot it’s in the middle of the page. That page is not built with a server request, so something out of the ordinary is going on there.

    Have there been any new plugins installed?

    Thread Starter TigWeb

    (@tigweb)

    Thanks for the response. I have loaded a few lately so I will have to systemically deactive them to see which one is causing the problem. Will let you know my results.

    Plugin Author xnau webdesign

    (@xnau)

    If you discover which one is causing the problem let me know what it is, thanks.

    Thread Starter TigWeb

    (@tigweb)

    Hi
    I’m getting close because I don’t get the 404 anymore just a blank screen. The issue is the 2 plugins I have deactivated are key to my website. They are
    MailPoet 3
    Event Calendar WD
    See attached

    I will keep investigating but if I can’t get it to work I will have to use another database
    https://www.tigers.asn.au/wp-content/uploads/2018/10/Part-DB-not-opening.pdf

    • This reply was modified 6 years, 1 month ago by TigWeb.
    Plugin Author xnau webdesign

    (@xnau)

    Once you identify which one is causing the problem, you have the option of going to their tech support and asking about the problem their plugin is causing.

    Thread Starter TigWeb

    (@tigweb)

    Update. It seems to have been resolved after the last update to Version 1.8.3.2. I didn’t remove any other plugins to make the Manage Datbase screen work. I can now set up our new online registration form for the 2019 Field Hockey season.
    @xnau thanks for the continual updates of this plug in.

    Plugin Author xnau webdesign

    (@xnau)

    Glad to hear it’s working, thanks for letting us know.

Viewing 7 replies - 1 through 7 (of 7 total)
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