WooCommerce 3.4.5 with the divi theme not showing product pictures

  • Resolved Marc EWBANK

    (@hydrokube)


    6 years, 1 month ago

    Dear, I’m looking for help about product image in product page of Woocommerce. The URL https://hydrokube.be/produit/testeur-ph-pce-228-kit/ doesn’t show image in frontend.
    This a recent product added in my store. It doesn’t show the image product gallery that are available in backend.
    For existing product, in the backend you do not see any longer the one already added at prodcut creation, only when you add new image you can see the image in Backend. Formely added image and new image are visible in frontend only for existing products.

    When activating Twenty Seventeen the problem is still there as well when desctivating all plugin unless Woocormmerce

    Thanks for support me with this issue.

    • This topic was modified 6 years, 1 month ago by Marc EWBANK.
    • This topic was modified 6 years, 1 month ago by Marc EWBANK.
    • This topic was modified 6 years, 1 month ago by Marc EWBANK.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Orry F. a11n

    (@orhanf)

    Hey there,

    Please edit the product from your WP Admin and then add a Product Image.

    By default, it’s located somewhere in the right sidebar while you’re editing a product.

    You may also add an entire Image Gallery for the product in question.

    Thread Starter Marc EWBANK

    (@hydrokube)

    Hi, Yes indeed only way to edit is from the WP Adm via Products menu and in the concerned product page, juste like I have done with products already visible on the shop frontend.

    The URL https://hydrokube.be/produit/testeur-ph-pce-228-kit/ doesn’t show image in frontend. This a recent product added in my store. It doesn’t show the image on the webpage while it has been uploaded in product gallery in the edit of the prodcut in WP Admin.

    Thread Starter Marc EWBANK

    (@hydrokube)

    Hi there, I just have made a new trial with 3.5.0, with regards the issue. A new product created with the WP Admin & adding also image via product gallery is correctly set in the WP Admin but when viewing the page on the web, the product image is not visible. It appears like there is no image in WP admin product page, but I have added an image in product gallery (one I can see on existing product page) See page issue here :https://hydrokube.be/produit/mesure-professionnel-de-ph-kit-228/

    • This reply was modified 6 years, 1 month ago by Marc EWBANK.
    • This reply was modified 6 years, 1 month ago by Marc EWBANK.
    • This reply was modified 6 years, 1 month ago by Marc EWBANK.
Viewing 3 replies - 1 through 3 (of 3 total)
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