• Resolved ayushlinux

    (@ayushlinux)


    Hello,

    I want to show user info form before start chat like first name and email please let me know if it is possible.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello. I’m also researching about this function, but I have not found how to do it.

    I know this isn’t 100% what you want but it’s a cool trick I figured out to show user emails and names if they’re logged in to wordpress.

    In your admin panel, navigate to Watson Assistant > Advanced features > Context Variables TAB | Fill out all the details you’d like.

    Then add this to the end of your IBM greeting message:
    <!– $email, $fname $lname –>

    Since the line is set as a comment, front end users don’t see it but you will when you read the history.

    I hope that helps a little!

    Hello. I do not understand very well, but I will test and add the print screen here.

    Many thanks for the suggestion.

    Here is an example of what it’ll look like in the back end when you go to Improve > User conversations

    View post on imgur.com

    You’ll be able to see their email and name when they’re logged in but they won’t see it in their chat. I hope the image helps. If you have any specific questions on something you don’t understand, let me know.

    Plugin Author intelahelp

    (@intelahelp)

    Hello ayushlinux.
    Could you, please, clarify, if you’d like to display current (signed in) user name/email in the chatbot greeting, or you’d like to ask user to enter ones?

Viewing 5 replies - 1 through 5 (of 5 total)
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