Unable to approve new database entries

  • For the last month or so we have been unable to approve new sign ups. We can filter by approved = “” which shows the ones requiring approval. We can select those entries and then click approve. A box pops up asking to “approve this record”. Clicking the green checkmark reloads the current records page but the entry is still no approved. We were, for a while having a similar issue with deleting spam entries but it seems to have resolved itself.

    Thanks for any help sorting this out.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author xnau webdesign

    (@xnau)

    This is probably a javascript conflict with another plugin. Open your Browser Developer Tools to the “console” and see if errors are coming in there.

    Thread Starter nethan

    (@nethan)

    Nothing showing in console other than JSMigrate being installed.

    What’s the variable set for Approval? “yes”/”no” or 0/1? We could be searching for the wrong thing I guess and it just never shows up changed?

    Plugin Author xnau webdesign

    (@xnau)

    Approval field should use ‘yes,no’ as it’s field set. You can use titles for those values if you want, that will also work:

    Yes::yes,No::no

    But it is flexible, it the logic treats the first value (whatever it is) as a true and the second as a false.

    If you don’t get any kind of error when you try to delete the records, then you need to look at the “network” panel where you can see the actual transaction data.

    Thread Starter nethan

    (@nethan)

    Ok. Thanks. We’ll work off of that.

Viewing 4 replies - 1 through 4 (of 4 total)
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