Support Browsers
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Hello,
customer chat plugin may not work on safari 12 browser
Support for Safari 12 has been temporarily disabled.
More information
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-pluginhttps://developers.facebook.com/support/bugs/510191566117086/?disable_redirect=0
if anti-tracking tools installed on browser, it may block customer chat.
for the temporarily problem, we plan to create a temporarily solution.
We are planning to add a button, image where ever messenger is not loading. so that when user clicks on image, button, messenger ( app, web page ) will open in a new tab.Have a Great Day,
Thank you
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