• Resolved michael4715

    (@michael4715)


    Hi Fora…

    My plugin has stoppede working for some reaon :-(, I have upgraded to the latest version 1.3.1.6 and still fails both on ZIP and DAF.

    It returns the error just after 3-5 seconds and the following error are found in the debug log.

    [30-Oct-2018 12:06:42 UTC] DUP:5f4c0c53|DUP_Log::Info | FILTERED: []
    [30-Oct-2018 12:06:42 UTC] DUP:5f4c0c53|DUP_Log::Info | RESPONSE: SSL error: Unable to get certificate from ‘/mysql_keys/client-cert.pem’
    mysqldump: Got error: 2026: “SSL connection error: Unable to get certificate” when trying to connect

    [30-Oct-2018 12:06:42 UTC] DUP:5f4c0c53|DUP_Log::Info | TABLES: total:57 | filtered:0 | create:57
    [30-Oct-2018 12:06:42 UTC] DUP:5f4c0c53|DUP_Log::Info | SQL CREATED: 20181029_fliddi_fc73d88d96675fa49330_20181030120628_database.sql
    [30-Oct-2018 12:06:42 UTC] DUP:5f4c0c53|DUP_Log::Info | SQL FILE SIZE: 90B (90)
    [30-Oct-2018 12:06:42 UTC] DUP:5f4c0c53|DUP_Package::update | ————————-
    [30-Oct-2018 12:06:42 UTC] DUP:5f4c0c53|DUP_Package::update | status = 20
    [30-Oct-2018 12:06:43 UTC] DUP:5f4c0c53|DUP_Package::update | ID = 12
    [30-Oct-2018 12:06:43 UTC] DUP:5f4c0c53|DUP_Package::update | ————————-
    [30-Oct-2018 12:06:43 UTC] SQL file size too low. DETAIL:File does not look complete. Check permission on file and parent directory at [/home/XXXXXX/public_html/wp-snapshots/tmp/20181029_XXXXXX_fc73d88d96675fa49330_20181030120628_database.sql]
    [30-Oct-2018 12:06:43 UTC] DUP:5f4c0c53|DUP_Log::Error | quitting

    I’m running with cloudflare, and I have tried disabling it without any luck

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter michael4715

    (@michael4715)

    just tried to downgrade to 1.2.52 nothing changes.. and also tried disabling my litespeed cache.

    It looks like the underlying issue is here:

    error: Unable to get certificate from ‘/mysql_keys/client-cert.pem’
    mysqldump: Got error: 2026: “SSL connection error: Unable to get certificate” when trying to connect

    You have a few options:

    1. Switch to PHP build mode (see Settings > Packages Tab).
    2. Contact your host with the error above and let them know you are getting that message when trying to call mysqldump through PHP.

    Hope this helps~

    Thread Starter michael4715

    (@michael4715)

    hi…

    Thanks for the feedback. After some time my hosting partner returned to me that they have changed something about MYSQL/Certificates, which duplicator didn’t like. They fixed the issue and is now working again.

    michael

    Excellent! Thanks for the update.

Viewing 4 replies - 1 through 4 (of 4 total)
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