• Resolved srozenbaum

    (@srozenbaum)


    Hello,

    After using WooCommerce Deposits plugin https://woocommerce.com/products/woocommerce-deposits/ for over a year a new problem arose after a recent update.

    Normally, our products are low stock items. After a customer places the order with a deposit, many times the stock of that product goes to Zero. They used to be able to log in and still pay the balance even if the stock was at Zero. After a recent update, if the stock of the item they are trying to pay the balance for is at Zero, they are getting an error message stating “the item you are trying to purchase is out of stock, you are unable to pay for this item”. The only way to allow the customer to pay is to actually adjust stock.

    Anyone know why did this start happening?

    Thank you in advance.

Viewing 1 replies (of 1 total)
  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello,
    Could you please contact us at WooCommerce.com > My Account > Tickets? We will be able to help you further there.

Viewing 1 replies (of 1 total)
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