Update Order results in 404 Error (page not found)

Hey @drosengarden – without a link to your site and/or a system status report this would be very difficult to troubleshoot. Could you provide those? Please make sure that it’s the system status with Storefront and only WooCommerce active.

@jobthomas – thanks for your reply and willingness to help.

I ran the scenario again and captured the console from Google Chrome.

Here’s what I got:

jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
post.php:1 Failed to load resource: the server responded with a status of 404 (Not Found)

Here’s status: (if you need direct link, am I able to PM you?)

### WordPress Environment ###

Home URL: https://<subdomain>.x10host.com
Site URL: https://<subdomain>.x10host.com
WC Version: 3.5.1
Log Directory Writable: ?
WP Version: 4.9.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.22 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 48 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.60.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 10.0.36-MariaDB-cll-lve
Max Upload Size: 48 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.5.1
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 1.93MB
Database Data Size: 1.64MB
Database Index Size: 0.29MB
wp_woocommerce_sessions: Data: 0.16MB + Index: 0.01MB
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
wp_commentmeta: Data: 0.00MB + Index: 0.01MB
wp_comments: Data: 0.00MB + Index: 0.01MB
wp_grp_google_place: Data: 0.00MB + Index: 0.00MB
wp_grp_google_review: Data: 0.00MB + Index: 0.00MB
wp_links: Data: 0.00MB + Index: 0.00MB
wp_options: Data: 1.12MB + Index: 0.09MB
wp_postmeta: Data: 0.15MB + Index: 0.08MB
wp_posts: Data: 0.20MB + Index: 0.04MB
wp_termmeta: Data: 0.00MB + Index: 0.01MB
wp_terms: Data: 0.00MB + Index: 0.01MB
wp_term_relationships: Data: 0.00MB + Index: 0.01MB
wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB
wp_usermeta: Data: 0.01MB + Index: 0.01MB
wp_users: Data: 0.00MB + Index: 0.01MB
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB
wp_yrw_yelp_business: Data: 0.00MB + Index: 0.00MB
wp_yrw_yelp_review: Data: 0.00MB + Index: 0.00MB

### Post Type Counts ###

attachment: 30
attachment_order: 4
custom_css: 1
customize_changeset: 17
jetpack_migration: 2
jp_img_sitemap: 2
jp_sitemap: 2
jp_sitemap_master: 2
nav_menu_item: 5
page: 13
post: 3
product: 27
product_variation: 10
revision: 57
shop_order: 4

### Security ###

Secure connection (HTTPS): ?
					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (1) ###

WooCommerce: by Automattic – 3.5.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 2.3.5
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

Hey @drosengarden – thanks for sharing that. I don’t see anything out of the ordinary there.

If you’re a paying customer at WooCommerce.com, could you please contact us at WooCommerce.com > My Account > Tickets? You may need to create an account. We will be able to help you further there.

Apart from that, without getting the actual URL I don’t think there’s anything we can do.

Any way to get you a PM with details?

Hi there!

There is not a way to PM with WooComemrce developers. You can contact us via the ticket form above if you are paying customer, otherwise we are able to offer support here via the forum.

@drosengarden We haven’t heard back from you here, not sure if you have a paid account and contacted us in that fashion.

Also the fact that you are having this issue in the admin of the site leaves us with our hands tied, as we are not allowed to log into forum related sites. From the sound of it, though, it sounds like either a server misconfiguration or possibly a security app on the server that is acting too strictly.

I am going to resolve this thread for now, but you can remove that flag if needed.