• arenitasup

    (@arenitasup)


    Hello Guys,

    I have the theme OceanWP Installed and when I edit with Elementor, the Desktop and Mobile version work well. But when i work under Responsive Mode: Tablet, the column that is generated do not cover the whole width of the screen, it just covers a little space to the left. The Layout of the section is on full width and stretched and as I said, on both mobile and desktop is full width and works well. It is a problem only when I work on Tablet mode.

    I would really appreciate your help.

    Thanks a lot

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Amit Singh

    (@apprimit)

    Hello,

    Can you share the screenshot? Your site link is not working, please share a valid one.

    Thread Starter arenitasup

    (@arenitasup)

    Sorry, the Address was not well written

    https://www.arenita-sup.com

    Here is the screenshot

    https://ufile.io/8wxn5

    Amit Singh

    (@apprimit)

    The screenshot link is not working. Is this issue also on your live page instead of Elementor editor? Try to check the site on a real device and check it is displaying fine or not.

    Thread Starter arenitasup

    (@arenitasup)

    Hello Amit, yes the problem is also on the live page using an Ipad. You can of course not see the root of the problem, since you can see this now on Elementor, but you can see that it is somehow not well aligned. It happens with all columns on tablet mode.

    Here another link for the screenshot

    https://www.dropbox.com/s/b3y9bgy9xce0vam/problem.JPG?dl=0

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @apprimit @oceanwp I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

Viewing 5 replies - 1 through 5 (of 5 total)
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