Any Analytics plugin only tracks visits on the front page, nothing on others

  • aniki18

    (@aniki18)


    6 years ago

    I’ve been doing your basic digital marketing steps (like adding Analytics, looking at SEO etc) for this website.

    No matter what plugin I use to connect Google Analytics, it only sees the first page (called https://www.oncyt.com/new/). Other pages (such as e.g. oncyt.com/new/background) do not show up at all. For this plugin from ExactMetrics, it shows the little Analytics symbol in “All Pages”, but 0 views for all of them (except the homepage).
    The connection between WP and Analytics seems to work – the Real Time screen shows my own visit to the front page, however nothing for the other pages.

    Albacross, for example, seems to show all the pages (maybe it has a different way of tracking?).

    I can’t seem to be able to add the tracking code manually because it was build using something called SiteOrigin, I haven’t seen a way to manually add code there (maybe I’m wrong). Anyhow it should work without the manual additions.

    I haven’t been successful in searching for similar issues on Google… help is appreciated.

    EDIT: I’ve added the code manually and also looked at the source code of the front page and other pages. It seems like the code from the theme header (and from the plugins) is only being added to the front page. How is this possible?

    • This topic was modified 6 years ago by aniki18.
    • This topic was modified 6 years ago by aniki18.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • jaygidwitz

    (@jaygidwitz)

    Hi There,

    It sounds like the theme template for the other pages isn’t calling wp_head() on any pages except the homepage.

    It also appears like someone might have modified the theme because the theme seems to not have this modification: https://purothemes.com/themes/ultra/

    Can you please zip the theme (and child theme if applicable) currently in use and send us a dropbox or Google drive link to download the zip file so we can take a look?

    Thanks!

    -Jay

    Thread Starter aniki18

    (@aniki18)

    Hello, thanks for the quick reply!

    I have no info about the theme being modified in any way, but here you go:
    https://1drv.ms/u/s!ApeUT6WBlBSBgYx_dcRrwNPdHIf1Bg

    I figured it doesn’t add the code from header.php, but I know too little about this to get where could the problem be…

    Thanks in advance.

    Thread Starter aniki18

    (@aniki18)

    Hello,

    I was wondering whether you had found the issue?
    I can’t see a way to message anyone privately on this forum…

    Hi, We can’t find anything wrong with that theme you’ve included.

    Can you try to change the page template for one of the other pages and check if the script is output?

    Also can you please include a list of all the plugins you have installed on the site?

    Thanks,

    -Jay

Viewing 4 replies - 1 through 4 (of 4 total)
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