• I have installed www.ads-software.com version 2.7.1.
    When I try to post a comment without being logged in, I get the 403 server error message i.e
    ” 403 – Forbidden: Access is denied.
    You do not have permission to view this directory or page using the credentials that you supplied”
    or the 500 server error message i.e
    ” 500 – Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed”.
    And the strange thing is I don’t get it the first time I post the comment without being logged in but I get it from the second time.

    I think this is a server authentication issue – I tried several things to fix this.
    1) My wordpress is installed on godaddy and i enabled anonymous authentication but that didn’t work.
    2) I tried the .htaccess file – which seemed to have resolved 403 errors during log -in but in vain.
    3) I tried to fix it at the code level but couldn’t do it.

    I would be grateful to anyone who could help me with this.
    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The 500 is generally a file permissions issue or a problem with your .htaccess.
    403 can be a lot of things. Could still be permissions but with WordPress I have seen where you are loading a cached page from when you were logged in earlier and of course when no longer logged in you try to submit or load a page from there it will error out.

    Otherwise would need to have an idea of permissions and .htaccess (excluding any security stuff).

    Thread Starter enlaceflorida

    (@enlaceflorida)

    @ webjunk
    Thanks for responding.
    Do you have any idea what changes I need to make to the .htaccess?
    I tried the SecFilterPost off to turn off authentication and few other things but none worked.
    Thank you.

    @ Webjunk

    I am getting the same error as well:

    403 – Forbidden: Access is denied.
    You do not have permission to view this directory or page using the credentials that you supplied.

    WHAT HAPPENED:
    As I am editing my post, tried to add an image. A pop-up window shows up with the above Error 403.

    1. How is this fixed?
    2. Reading through your message above, I’m not even sure what this .htaccess is about.

    HELP PLEASE. Let me know what other info you’ll need from me.

    URL: https://www.jamesbrianphotography.com/blog

Viewing 3 replies - 1 through 3 (of 3 total)
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