Suddenly can’t add, update or delete plug-ins — HELP!

  • Resolved cowgirl85533

    (@cowgirl85533)


    15 years, 9 months ago

    I’m midway building our site at doublecircleranch.com/wordpress. When it’s done, assuming it and I both survive the current debacle, it will all move up to root to replace the placeholder site.

    Yesterday I installed a photo gallery plug-in that didn’t work. (G4B Photo Gallery, turns out to not be compatible with 2.7.1 but I didn’t notice that at first.) I deleted it from my wp-content/plugins directory instead of using the admin tool, which has never caused me any trouble in the past, but seems to have triggered a whole nightmare of things this time. The plug-in still shows up in the admin tool, even though it no longer exists in the plug-in directory. I switched it to inactive, which it allowed, and then tried to delete it altogether using the admin tool, and got a mess of permission-denied errors on various lines of my wp-admin/includes/file.php file. I have NEVER touched this file!!

    Since this started, I’ve also been unable to run the ‘upgrade automatically’ feature on two of my plug-ins, nor can I install any new ones (and I’ve tried several). Everything involving plug-ins pulls basically the same set of permission errors with the includes/file.php file.

    I tried downloading WP anew, deleting file.php from my current one and uploading the (presumably identical, as I have never touched it) same PHP file from the freshly downloaded, virginal version. No change. I also tried reinstalling the G4B Photo Gallery plug-in (by uploading it to the directory, since my admin tool is totally broken at this point for plug-ins), but it didn’t solve anything either, nor did re-deleting it. I don’t know if the G4B plug-in is actually behind this mess or if it’s completely coincidental, but it’s the last thing I did with a plug-in before the whole thing conked. And I swear, I’ve never touched that includes/file.php file! I wouldn’t dream of it, PHP kind of scares me…

    I am COMPLETELY baffled, and have no clue what to even try next. I’ve built lots of HTML and CSS sites before, but this is my first foray into WordPress and I’ve already admitted how I feel about PHP. Clueless. Help!!!!

    I’ll paste the error string I get when trying to delete G4B. Seems like maybe that’s at the core of this? Oy. Too much for this cowgirl. Send in the cavalry.
    ——

    Warning: touch() [function.touch]: Unable to create file D:\Hosting\4256064\html\wordpress/wp-content/1244008343 because Permission denied in D:\Hosting\4256064\html\wordpress\wp-admin\includes\file.php on line 174

    Warning: fileowner() [function.fileowner]: stat failed for D:\Hosting\4256064\html\wordpress/wp-content/1244008343 in D:\Hosting\4256064\html\wordpress\wp-admin\includes\file.php on line 628

    Warning: unlink(D:\Hosting\4256064\html\wordpress/wp-content/1244008343) [function.unlink]: No such file or directory in D:\Hosting\4256064\html\wordpress\wp-admin\includes\file.php on line 630

    Warning: touch() [function.touch]: Unable to create file D:\Hosting\4256064\html\wordpress/wp-content/1244008343 because Permission denied in D:\Hosting\4256064\html\wordpress\wp-admin\includes\file.php on line 174

    Warning: fileowner() [function.fileowner]: stat failed for D:\Hosting\4256064\html\wordpress/wp-content/1244008343 in D:\Hosting\4256064\html\wordpress\wp-admin\includes\file.php on line 628

    Warning: unlink(D:\Hosting\4256064\html\wordpress/wp-content/1244008343) [function.unlink]: No such file or directory in D:\Hosting\4256064\html\wordpress\wp-admin\includes\file.php on line 630

Viewing 6 replies - 1 through 6 (of 6 total)

  • Some will argue but I have never gotten WordPress to work right on a godaddy Windows server. If you do a search you will find a number of others with similar experience. That is your first issue.

    I do see from your error a combination of forward and back slashes. That might screw up things from Windows. You have:
    \html\wordpress/wp-content/1244008343
    You also are receiving permission denied from what looks like file level access and yet Windows does not have the same kinds of permissions. Its too late for me to look up what is at those line numbers in teh error but that might also give more direction.

    Thread Starter cowgirl85533

    (@cowgirl85533)

    Now I’m downright terrified. I noticed the front and back slashes as well — but what do I **DO** with this?!! Is this not going to be a fixable thing? Ack.

    Go to your webhost, Reset your File permissions, If you cant do yourself send a ticket asking them to reset your file permissions to default, If you want to get rid of some Plugins go to your FTP and delete them, They will auto Delete off WordPress once do that, Then download more plugins, Upload via FTP and click Add, But yeah…

    Not sure why you are terrified. You still have your data.
    Personally my recommendation is to ask to be switched to a Linux hosting account. Make sure to export your database and keep a copy of the files. ALWAYS Keep a backup of your files and database!
    I Never work with Godaddy but ask if they can move your files and database to the Linux server for you. Otherwise their are great directions in the codex for moving to a new server. Probably will solve all your current issues and future ones with Windows.

    Thread Starter cowgirl85533

    (@cowgirl85533)

    Good advice, you two. Thank you! It took a couple days, but we’re now switched over to the Linux server and my plug-ins are working normally again. I couldn’t do anything with the permissions because they all appeared to be correct, but once everything was off Windows and onto Linux, the permissions mess became a non-issue anyway. All is well.

    I panic when things completely break underneath me and I don’t have any clue how to put them back together again. Thanks for lending me your Superglue.

    That’s not windows but wordpress issue.
    Try this, worked fine for me.

Viewing 6 replies - 1 through 6 (of 6 total)
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