SAVING E-MAIL TEMPLATE 2.0

  • Resolved driquo

    (@driquo)


    5 years, 11 months ago

    I can’t seem to save my e-mail templates. It’s always an error once I press save changes.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @driquo,

    Do you use a child theme?
    It looks like due to insufficient permissions Ultimate member can’t save new email template to your theme folder.
    This issue can be also caused by some security plugins.
    Please do a quick conflict test and see if this issue goes away.
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Thread Starter driquo

    (@driquo)

    It wasn’t a conflict issue and I don’t use a child theme? What are the security issues that can cause this problem?

    Thread Starter driquo

    (@driquo)

    Nevermind problem solved.

Viewing 3 replies - 1 through 3 (of 3 total)
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