Products images not showing after update

  • Resolved felipens3

    (@felipens3)


    5 years, 11 months ago

    All my product images are not appearing anymore after the updates I’ve made(wordpress, woocomerce, oceanwp, plugins…I’ve tried everything to find the cause without sucess)
    I’ve noticed that when I delete the image and reupload it returns to appear. But there is so many images. Is there a way to this faster than reupload one by one?
    I’ve tried the plugins Regenerate Thunbnail and Enable Media Replace without results.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Did you clear out W3 Total Cache. If you still have the problem, leave it deactivated for the time being as it can mask what’s going on.

    Thread Starter felipens3

    (@felipens3)

    Thanks for the answer
    Plugin W3 Total Cache deactiveted
    What can I do now?

    The debug approach is to deactivate software elements of your install, and try to identify which one is causing the problem.

    Start with Elementor which you have used to manage the product page layout. Deactivate it, does the product image show now?

    Do you have any image manipulation plugins?

    If the problem is still there, deactivate all plugins except WooCommerce and switch to a default theme, say Storefront. Your site should work now. Then reactivate one-by-one to try to identify what’s causing the conflict.

    If you manage to identify the culprit, you will need to go to that software’s support service or forum.

    Thread Starter felipens3

    (@felipens3)

    What I’ve tried for now:
    – Disable all plugins execpt Woocomerce [didn’t work]
    – Updated PHP to 7.1 [didn’t work]
    – Changed to the Storefront [didn’t work]
    – Change to new default theme Twenty Nineteen [worked but I still want my OceanWP]
    So maybe something related to Gutemberg?

    Have you tried:
    Dashboard > WooCommerce > Status > Tools tab > “WooCommerce transients – “Clear transients” button?

    Plugin Support con

    (@conschneider)

    Engineer

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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