Instagramfeed keeps loading but nothing shows up

  • Resolved filipbenetin

    (@filipbenetin)


    6 years, 2 months ago

    Please advise on my problem:

    Instagramfeed wont load when clicking on page HOME from the top menu. It just keeps loading but doesnt show. I have to refresh page manually (cmd+R) and only then it comes up.

    -theme Barnelli

    Thank you!
    Filip

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey Filip,

    It looks like it works for me currently. Were you able to fix the problem?

    If the issue is still occurring, you could try going to the “Customize” tab, “Advanced” section and enabling the setting “Are you using an AJAX theme.”

    Let me know if you still need help!

    – Craig

    Hi,

    We are experiencing the same issue ~ We have integrated instagram successfully but it does not show any of our photos. Instead it keeps on loading. We have tried to use the fix mentioned above but no luck.

    Cheers!

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey smrtrnx,

    I’ll definitely take a look! Can you send a link to the page having the issue? You can also take a look at our FAQ related to this issue:

    https://smashballoon.com/my-photos-wont-load/

Viewing 3 replies - 1 through 3 (of 3 total)
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