Archive config file not found in dup-installer folder.

  • Resolved litzjon

    (@litzjon)


    6 years, 1 month ago

    I am getting this error below, I have all file sin html directory with no other files inside besides the archive.zip file and the installer.php. Whenever I try to do manual extraction it asks me to delete archive config file in the dup-installer folder. Any help would be greatly appreciated. 

    Setup Notice:
An error has occurred. In order to load the full installer please resolve the issue below.
Archive config file not found in dup-installer folder. 

Server Settings:
ZipArchive:	Enabled
ShellExec Unzip:	Enabled
Extraction Path:	/var/www/html
Installer Path:	/var/www/html/dup-installer
Archive Name:	[HASH]_archive.zip or [HASH]_archive.daf
This is based on the format used to build the archive
Archive Size:	Expected Size: 18.88MB   Actual Size: 19.72MB
Boot Log	dup-installer-bootlog__[HASH].txt

Please Note: Either ZipArchive or Shell Exec will need to be enabled for the installer to run automatically otherwise a manual extraction will need to be performed. In order to run the installer manually follow the instructions to manually extract before running the installer.
Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @litzjon,

    Thanks for the feedback! If you can give the developer version a try it may have the updates for your issue. The very latest version (1.3.3) can be found by following these instructions:

    – Download Developer Version
    – Uninstall your current version and install this one.

    If that doesn’t solve the issue then please submit a support ticket for this issue I can have a closer look at your setup. Please provide a link to this thread when submitting the ticket.

    Thanks~

    I have the same problem. Installing developer version doesn’t help me

    Hi @dimex,

    Feel free to submit a ticket as well, I currently don’t have enough information to isolate the issue at this point.

    Thxs

Viewing 3 replies - 1 through 3 (of 3 total)
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