E-mail sent to all users

  • Recently, when working on a login issue, I disabled and re-enabled “Hide Backend” and it sent a message to 55 people in our system, mostly people who applied for grants. I checked my settings and it shows that notifications should go only to administrators.

    Any idea why this happened and how I can prevent it in the future?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • I don’t work for iThemes and I use the paid version, but I do know this – about a month ago they released a version that had this exact bug that you’re talking about and the same thing happened to me. They quickly released an update to fix the issue, so I’d suggest that you check your Dashboard > Updates section to make sure you’re updated to the latest version. Hope that helps, or someone else chimes in with some info on this regarding the free version, since I can only go by what I know from using the paid version.

    • This reply was modified 5 years, 10 months ago by anotherdave. Reason: Typos
    Thread Starter Lisa

    (@candeeg)

    Thanks @anotherdave, I’m on the latest one. It happened on the 1/3; the day on which I installed updates. It is plausible that I had the defunct version before updating, if anyone else has any ideas, please let me know.

    Below probably the Pro 5.5.5 changelog entry of the bug fix @anotherdave was referring to:

    Bug Fix: Notification Center – Only send notifications to users with an exact role match of selected roles instead of a fuzzy match based on selected capabilities.

    And the Pro 5.5.6 changelog entry of a tiny related bug fix released on the same day (Dec 4th 2018):

    Bug Fix: Don’t try to get users with the selected role if no roles are selected.

    Unfortunately the current Free 7.2.0 release only includes bug fixes up until Pro 5.5.2 (Oct 10th 2018). So bugs fixed in the Pro 5.5.3-5.5.8 release range are not yet available in the latest Free plugin release. It’s been 3 months since the last Free plugin was released so it will probably not be long before we can expect a new update.

    Any idea why this happened and how I can prevent it in the future?

    To prevent your issue from happening again in the future, make sure to select ‘Custom’ in the Hide Backend section of the Notification Center module. Then deselect the ‘All Administrators’ role and select (Administrator) users individually.

    Once iThemes releases an update of the free plugin, update the plugin and then roll back the recommendation above.

    Note I’m not an iThemes employee and I have not tested the above so no guarantees ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘E-mail sent to all users’ is closed to new replies.

Tags