Error Details: The registration secrets sent by your site do not match the ones

Hi @marco-raaphorst,

Can you send a link to the site where you seeing this error? If you prefer that information to remain private, it can be sent to us via this form:

https://jetpack.com/contact-support/?rel=support

I suspect the issue could be related to your server’s SSL certificate but we can check on that once we know the site address. If it is related to that, asking your host to update the SSL certificate to something more secure should help.

I’ve done a SSL check everything seems fine.

It’s this site:
https://supersister.nl

We’re being blocked from accessing https://supersister.nl/xmlrpc.php which Jetpack requires to function.

Unfortunately, blocking XML-RPC is not a great solution for fighting security risks. It’s akin to selling your car because you don’t want it to be stolen.

Your site’s XML-RPC file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps, and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.

If you are using any security plugins, please try connecting with those temporarily deactivated. If you don’t have any, or if that didn’t work, I would suggest contacting your hosting provider and asking them to unblock your site’s XML-RPC. The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress.

Thanks! It was disabled on the server it seems. I will fix it later today and install https://www.ads-software.com/plugins/disable-xml-rpc-pingback/ which was advised against DDOS from my hosting provider

Thanks @marco-raaphorst. We’d recommend testing your Jetpack connection prior to installing that, and after as well. That way if it’s affecting things adversely you’ll know what to troubleshoot. Cheers ??

how can I test it?

XML-RPC is enabled for https://supersister.nl

But I am still getting this error:
“Error Details: The registration secrets sent by your site do not match the ones the Jetpack server has on record.”

We’re still in the same position as earlier: https://www.ads-software.com/support/topic/error-details-the-registration-secrets-sent-by-your-site-do-not-match-the-ones/#post-11065764

Jetpack uses xmlrpc.php to communicate with your site. If it’s blocked in any way, Jetpack won’t function.

Once you have Jetpack up and running properly, our Protect feature will also protect your xmlrpc.php file: https://jetpack.com/support/security-features/

You can test your Jetpack connection at https://jetpack.com/support/debug/