email tab not showing up

  • Resolved rdunne

    (@rdunne)


    6 years, 1 month ago

    Hi

    A few weeks ago my Email tab stopped showing all other tabs are fine, Affer a reinstall , its still the same

    name: Richard Dunne

    PHP version: 7.0.33
    MailPoet Free version: 3.17.1
    MailPoet Premium version: 3.0.37
    MailPoet Premium/MSS key: 96**********************
    WordPress version: 5.0.2
    Database version: 5.7.24
    Web server: LiteSpeed
    Server OS: Linux lh42.dnsireland.com 3.10.0-962.3.2.lve1.5.24.6.el7.x86_64 #1 SMP Tue Dec 4 03:50:32 EST 2018 x86_64
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 1024M
    WP_DEBUG: true
    PHP max_execution_time: 19600
    PHP memory_limit: 1024M
    PHP upload_max_filesize: 512M
    PHP post_max_size: 512M
    WordPress language: en_US
    Multisite environment?: No
    Current Theme: Mesmerize PRO (version 1.6.102)
    Active Plugin names: add-search-to-menu/add-search-to-menu.php, bhaa_wordpress_plugin/bhaa_wordpress_plugin.php, classic-editor/classic-editor.php, contact-form-7/wp-contact-form-7.php, ee4-events-calendar/espresso_calendar.php, eea-events-grid-view-template/espresso-grid-template.php, eea-events-social-sharing/espresso-social-buttons.php, eea-events-table-view-template/espresso-events-table-template.php, eea-stripe-gateway/eea-stripe-gateway.php, eea-wp-user-integration/eea-wpuser-integration.php, event-espresso-core-reg/espresso.php, faq-wd/faq_wd.php, featured-image-generator/featured-image-generator.php, google-captcha/google-captcha.php, mailpoet-premium/mailpoet-premium.php, mailpoet/mailpoet.php, members/members.php, mesmerize-companion/mesmerize-companion.php, pdf-embedder/pdf_embedder.php, posts-to-posts/posts-to-posts.php, srizon-flickr-gallery-basic/srizon-flickr-gallery.php, tinymce-advanced/tinymce-advanced.php, wp-email-login/email-login.php, wp-mail-smtp/wp_mail_smtp.php, wp-super-cache/wp-cache.php
    Sending Method: PHPMail
    Sending Frequency: 25 emails every 5 minutes
    Task Scheduler method: WordPress
    Cron ping URL: https://****************
    Default FROM address:*************
    Default Reply-To address: ************
    Bounce Email Address: ***************
    Total number of subscribers: 845
    Plugin installed at: 2019-01-07 21:44:13

Viewing 1 replies (of 1 total)

  • Hey @rdunne,

    We’re sorry to hear that.

    It could be two possible reasons for this issue:

    1) Cache

    Can you try to clean your browser or access your website using another cache and check if the emails show up again?

    2) Plugin conflict

    We have a guide to test for plugin conflicts here: How to Test for Plugins Conflict

    Let us know!

Viewing 1 replies (of 1 total)
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