• Resolved b1026q9

    (@b1026q9)


    I have Storefront child theme and use your plugin with WPML.
    I have setShow brand description as “Yes, before product loop”.
    However, the description is not appearing.
    How could I fix this issue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor titodevera

    (@titodevera)

    Hi b1026q9.

    Can you provide to us your system status report (WooCommerce/Settings/Brands/System status) and a public link to your site?

    ??

    Thread Starter b1026q9

    (@b1026q9)

    Here are the system status report. Will the URL be visible to everyone? If so, possible to delete after you check?

    Array
    (
    [version] => 3.5.4
    [wp_version] => 5.0.3
    [wp_multisite] =>
    [wp_memory_limit] => 256M
    [wp_debug_mode] =>
    [wp_cron] => 1
    [language] => ja
    [server_info] => Apache
    [php_version] => 7.0.33
    [php_post_max_size] => 256M
    [php_max_execution_time] => 1800
    [php_max_input_vars] => 1000
    [max_upload_size] => 268435456
    [default_timezone] => UTC
    [theme] => Array
    (
    [name] => Storefront Child
    [version] => 1.0
    [parent_theme] => Storefront
    )

    [active_plugins] => Array
    (
    [0] => sitepress-multilingual-cms/sitepress.php
    [1] => 404page/404page.php
    [2] => acfml/wpml-acf.php
    [3] => advanced-custom-fields/acf.php
    [4] => advanced-nocaptcha-recaptcha/advanced-nocaptcha-recaptcha.php
    [5] => akismet/akismet.php
    [6] => autoptimize/autoptimize.php
    [7] => classic-editor/classic-editor.php
    [8] => coming-soon/coming-soon.php
    [9] => facebook-for-woocommerce-master/facebook-for-woocommerce.php
    [10] => jetpack/jetpack.php
    [11] => kadence-woocommerce-email-designer/kadence-woocommerce-email-designer.php
    [12] => perfect-woocommerce-brands/main.php
    [13] => redirection/redirection.php
    [14] => remove-widget-titles/remove-widget-titles.php
    [15] => storefront-footer-text/storefront-footer-text.php
    [16] => storefront-hamburger-menu/storefront-hamburger-menu.php
    [17] => storefront-header-picker/storefront-header-picker.php
    [18] => storefront-top-bar/storefront-top-bar.php
    [19] => updraftplus/updraftplus.php
    [20] => wc-aelia-foundation-classes/wc-aelia-foundation-classes.php
    [21] => woo-advanced-discounts/wad.php
    [22] => woo-cart-count-shortcode/woocommerce-cart-count-shortcode.php
    [23] => woo-permalink-manager/premmerce-url-manager.php
    [24] => woocommerce-cache-handler/woocommerce-cache-handler.php
    [25] => woocommerce-for-japan/woocommerce-for-japan.php
    [26] => woocommerce-gateway-paypal-express-checkout/woocommerce-gateway-paypal-express-checkout.php
    [27] => woocommerce-gateway-stripe/woocommerce-gateway-stripe.php
    [28] => woocommerce-jetpack/woocommerce-jetpack.php
    [29] => woocommerce-multilingual/wpml-woocommerce.php
    [30] => woocommerce-product-price-based-on-countries/woocommerce-product-price-based-on-countries.php
    [31] => woocommerce-tax-display-by-country/woocommerce-tax-display-by-country.php
    [32] => woocommerce/woocommerce.php
    [33] => wordfence/wordfence.php
    [34] => wordpress-seo/wp-seo.php
    [35] => wp-fastest-cache/wpFastestCache.php
    [36] => wp-optimize/wp-optimize.php
    [37] => wpforms-lite/wpforms.php
    [38] => wpml-sticky-links/plugin.php
    [39] => wpml-string-translation/plugin.php
    [40] => wpml-translation-management/plugin.php
    )

    [pwb_options] => Array
    (
    [version] => 1.7.0
    [wc_pwb_admin_tab_brand_single_position] => before_title
    [old_wc_pwb_admin_tab_slug] => designers
    [wc_pwb_notice_plugin_review] => 0
    [wc_pwb_admin_tab_slug] => designers
    [wc_pwb_admin_tab_brand_desc] => yes
    [wc_pwb_admin_tab_brand_single_product_tab] => no
    [wc_pwb_admin_tab_brands_in_loop] => brand_link
    [wc_pwb_admin_tab_brands_in_single] => brand_link
    [wc_pwb_admin_tab_brand_logo_size] => thumbnail
    )

    )

    Plugin Contributor titodevera

    (@titodevera)

    Hi b1026q9.

    The settings are ok apparently.

    Be sure that the brand description is configured for all languages.

    You can try disabling all plugins but WooCommerce and PWB. You can also try activating the Storefront parent theme.

    Keep us informed

    ??

    Thread Starter b1026q9

    (@b1026q9)

    When I activate Storefront parent theme, then it works.
    So I tried deleting everything in style.css and functions.php of the child theme, but still doesn’t work.

    Thread Starter b1026q9

    (@b1026q9)

    OK so it seems to do with my custom css. When I removed the customization, it appeared. However, the translated content is not showing. It shows in orginal language.

Viewing 5 replies - 1 through 5 (of 5 total)
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