• Resolved Anonymous User 16802355

    (@anonymized-16802355)


    Good afternoon,
    I have two questions about the plugin:

    1.) I would like to send the order confirmation to multiple recipients and track whether the person has actually opened the E-Mail. I know that there are several E-Mail tracking add-ons for Gmail, Outlook etc. but how can I go for it with this plugin?
    Is there an option on how to track opened E-Mails? Do you have a solution?

    2.) Is there a limit of E-Mail recipients?

    Thanks for your earliest consideration.

    Regards, Dustin

Viewing 1 replies (of 1 total)
  • Plugin Author con

    (@conschneider)

    Engineer

    Hello @dustin2018,

    1.) I would like to send the order confirmation to multiple recipients and track whether the person has actually opened the E-Mail. I know that there are several E-Mail tracking add-ons for Gmail, Outlook etc. but how can I go for it with this plugin?
    Is there an option on how to track opened E-Mails? Do you have a solution?

    I don’t at the moment. The plugin modifies the email header only and I would think that tracking requires the pixel to be added elsewhere. This plugin should not hinder any tracking pixel insertion and since the copy sent, is just that: a copy, I would assume the tracking should work ok.

    2.) Is there a limit of E-Mail recipients?

    Yes. 5 in total.

    Kind regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Email open tracking’ is closed to new replies.