• Resolved quinox

    (@quinox)


    Hi,

    I’m trying your plugin and it seems it doen’t clone the order completely.

    Let me explain:
    We have a shop with 5 languages. the main language is Dutch. The other extra languages are: DE, EN, ES and FR.
    I clone an order from a French customer and I see not all Meta is cloned.
    Also when I create a PDF from the order (when status is compleet), not everything is in the French language, like the productname etc. So it’s not an exact clone.
    Creating a PDF from the original order, everything is in the correct language.

    This is a problem with the PDF invoice because they go to the customer and have to be in the correct language.

    Is there a solution for this?

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Yes, there is a solution. I will give this ability in next version that you will be able to see all the available meta and you can choose that what meta fields you want to ignore and let others copied down to new. So please wait for the next version. I appreciate that you helped me to think about this feature.

    Thread Starter quinox

    (@quinox)

    Hi Fahad,

    yes, this is great. And ofcourse I will help you. If you need anything, please let me know. I will help you with testing and everything.

    Do you have a timeframe when the next release is planned?

    regards,

    Roland

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I think i will work on it tonight and not sure that will release it in next 24 hours or in next week. But you will get the notification. Thank you.

    Thread Starter quinox

    (@quinox)

    Hi Fahad,

    Thanks and I will keep you posted.

    regards,

    Roland

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Have a look,

    View post on imgur.com

    the last tab will work for you. But this feature cannot be enabled in FREE version because people will get disturb which are using this plugin with basic settings, they will get annoyed.

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I have release the next version but FYI, when i was working on it so i realized that meta_keys are completely cloned and copied down to the splitted orders already. I am still considering it beta version for this feature, will test it more and then will improve accordingly.

    Thread Starter quinox

    (@quinox)

    Hi Fahad,

    I’ll ask my customer to pay for the plugin. Because it’s Sunday now, the earliest answer I can get is on Monday.

    Thanks so far!

    Regards,

    Roland

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Roland,

    No problem, but as i mentioned that everything is being cloned including all meta_keys correctly so you might will not require premium version. Premium version will be require for Rules tab and bulk split, clone and merge options.

    Thanks,
    Fahad

    Thread Starter quinox

    (@quinox)

    Hi Fahad,

    Just tested the updated free version. Unfortunatly, it’s still the same.
    The order is not 100% cloned. The order notes do have a different language (default site language) instead of the customer order language. Also the PDF is in the default site language. In the original order it’s in the customer language.

    regards,

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Then i need to check meta of parent order. Let me add a new troubleshoot tab in new version so you can join me in troubleshooting, it would be a nice feature.

    Thread Starter quinox

    (@quinox)

    Ok thanks!

    Thread Starter quinox

    (@quinox)

    Hi Fahad,

    Do you have any updates?

    Kind regards,

    Roland

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Roland,

    Working on it, i need another 24 hours. Please wait.

    Thanks,
    Fahad

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Please try the latest version and give your feedback about it.

    Thread Starter quinox

    (@quinox)

    Hi Fahad,

    Thanks for the update. Unfortunatly I do not see any difference.The meta is still in the main shop language instead of the second language in which the order is made.

    regards,

    Roland de Lepper

Viewing 15 replies - 1 through 15 (of 18 total)
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