Image import issue

  • Dear support,
    first of all thanks for the great and usefull plugin.
    I am migrating an old oscommerce to worpress.

    I sucessfully copy everithing except product images.

    I followed the steps as suggested:
    Customers
    Categories
    Products
    Products delete images
    Products Prefered image
    Products gallery
    Orders

    But all product have a placeholder.png instead of the image.

    Do i need to do a sort of reindex?
    I saw that in table _postmeta tehre is no thumbnail_id information.

    But the importImagelog shows all images are imported:

    2019-01-28 10:57:12 Start Import
    2019-01-28 10:57:12 Image new: 2722 New Media [https://www.domain.org/os/image/bandiera futurista.jpg]
    2019-01-28 10:57:12 Image new: 2797 New Media [https://www.domain.org/os/image/ettoremuti.jpg]
    2019-01-28 10:57:12 Image new: 2798 New Media [https://www.domain.org/os/image/RITORNO–A-CAMELOT_2006AAAAAAAAAAAAAA.jpg]

    I am not able to figure out where the images where copied (folder in woocommerce)

    Anyway no information of images was added to product page.

    I have Worpress 5.0.3
    Woocommerce 3.5.4

    Am I missing something?

    Geetings

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Alejandro Aranda

    (@alexwing)

    Sorry, but I’m on a business trip in Qatar, and I have not had time to answer, sometimes the problems with the images is that the URL of these images are not available from your wordpress server , the best thing is to make a copy in a local Lamp that has access to the internet and do it from there. since many hosting have access restrictions outside their host.

    Good day, was a solution ever found for this problem ? I am facing a similar issue and Products are imported and images are discovered on the OSCommerce server but not copied over to the /wp-content/uploads or folder on the wordpress server. The products are imported correctly without an image and only have the Placeholder.png for all images. If I copy the images over manually to the wordpress server it does not work either.

    • This reply was modified 5 years, 5 months ago by thiartj.
    Plugin Author Alejandro Aranda

    (@alexwing)

    The problem is that oscommerce files are not accessible from the wordpress.

    You can test if you have access with this script: https://www.saotn.org/php-curl-check-website-availability/

    The script https://www.yoursite.com/website-test.php that you have linked me to check the oscommerce site says “https://www.yoursite.com is down!” that is that it is not accessible from yourwordpresssite.com you must contact the hosting of your site and ask for this.

    Another option is that you mount a local web server on a PC, with a copy of both sites and do it locally. Once you have made your import, pass it to the web server https://www.yoursite.com

    One last option is to copy the catalog / images folder on the woocommerce server, on the server url parameter of my plugin to put on the woocommerce server, in this way we make sure that your server has access to those images.

    I have installed the wordpress and oscommerce website locally on a PC. WordPress and all installed plugins are working fine on localhost/test and OSCommerce website working fine on localhost/. I also transferred the images to WordPress site localhost/test/images/ and still no images or links to images are synced via the plugin. The original OScommerce installation is working fine on localhost/ and images is localhost/images/ (I reference images as folder on plugin since images is on localhost/images)

    Plugin Author Alejandro Aranda

    (@alexwing)

    In the root folder of your wordpress site there must be some log files of the import, could you tell me what appears in the product images?

Viewing 5 replies - 1 through 5 (of 5 total)
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