Plugin is broken – will not progress past step 1

  • Resolved Gus Fring

    (@gus-fring)


    6 years, 1 month ago

    Hi,

    I install using the archive and installer.php then it will not progress to step two.

    I follow the installer in the browser and then it does not progress to step 2.

    Though I can see in my ftp client that the archive has been unzapped.

    ‘Manual Extraction’ is not letting me bypass step 1 to get to step 2 either.

    Why is it breaking?

    This is really bad as I rely on this plugin to move my site between hosting packages and domains.

    Pretty shocked that this is occurring and spent the best part of 2 days wasting time on the issue.

Viewing 1 replies (of 1 total)

  • Hey @gus-fring,

    I see you have submitted a ticket for this issue (7E2-EZT-WMWR). I can have a closer look at your archive if you want. Please check the details of the ticket for more details.

    Thanks~

Viewing 1 replies (of 1 total)
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