Diligence and Persistent – Support that is up to the task

I had trouble getting Wordfence to work properly and automatically… Started a support ticket and tested a number of fixes. The Support technicians even logged in, made changes and continued to test. The scans would not complete and would intermittently give signs towards success but ultimately failed. The technician (Phil) helped over three weeks (!!) towards our goal to get it to work. The end result was changing hosts and servers where instantaneously the transferred site worked without any hesitation. Wordfence works and the support staff are very helpful, diligent and persistent to achieve the goal. My happiness. Thank you Wordfence!