Some orders not logged

  • Resolved johnelk

    (@johnelk)


    6 years, 1 month ago

    I have WooCommerce and PayPal IPN plugins installed. All orders are processed via PayPal (there is always an IPN record for all orders) but not all orders are recorded in the Woocommerce orders file. I notice that when an order is not recorded then additionally the IPN data always includes a reference to ‘btn_id’. I am puzzled by this. (Recorded orders do not have this btn_id reference in the IPN data). Any insight much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    Can you please confirm if you’re using this PayPal IPN for WordPress plugin? If so – please open a new thread in the PayPal IPN support forum.

    If not – please indicate whether you’re using PayPal Standard which is one of the default WooCommerce payment methods, or a different plugin (please provide a link).

    Thank you!

    Plugin Support Grigorij S. a11n

    (@grigaswp)

    Hi there,

    We haven’t heard from you in a while so I’ll be marking this thread as resolved.

    Feel free to open a new thread and link to this one if you have further questions though.

    Have a wonderful day ahead!

Viewing 2 replies - 1 through 2 (of 2 total)
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