Images disappearing

  • Hello.
    My customer has buyed the premium version of Shortpixel.
    Optimized the site images.

    But are days that pictures disappearing form the fornt end, also are missing in the backend.

    If we try to upload new pictures, we’ve got only an empty, transparent object, with tag title, attribute etc etc…but picture it’s missing.

    Just an example of the issue:

    I’ve disabled the plugin but the problem is not resolved.

    P.s. The problem is especially on the thumbnails

    • This topic was modified 5 years, 9 months ago by Geronimox.
Viewing 1 replies (of 1 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    My customer has buyed the premium version of Shortpixel.
    Optimized the site images.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 1 replies (of 1 total)
  • The topic ‘Images disappearing’ is closed to new replies.