Sponsored/Group Members Upgrade/Downgrade

  • Resolved mlaw93

    (@mlaw93)


    5 years, 9 months ago

    If you have an account that purchases a group package that allows sponsored members, what happens if they downgrade their account to less members? What happens if they upgrade to more members?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @mlaw93,

    Unfortunately we are not allowed to support premium products on the www.ads-software.com support forum.

    Please can you reach out via https://www.paidmembershipspro.com and we will be more than happy to answer any questions you may have.

    Thank you for understanding.

    Thomas S

    (@eighty20results)

    If you have an account that purchases a group package that allows sponsored members, what happens if they downgrade their account to less members? What happens if they upgrade to more members?

    According to the sources of the Sponsored Members add-on, the excess sponsored accounts may be deactivated and the confirmation message for the sponsor will contain the following text:

    Your current membership has fewer seats than you had sponsored accounts. The accounts have been deactivated. You must have your sponsored accounts checkout again using your code

Viewing 2 replies - 1 through 2 (of 2 total)
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