New post fails to update. Plugin Delete Failed. Media won’t load etc etc

  • I hadn’t added a new post to my site in a long time but all my plugins and themes and WP were all up to date.

    Tried a new post. Could type it up but fails to publish.

    Then thought about removing some unused plug-ins themes etc… but they get ‘failed to delete’ messages.

    Sometimes I’d get kicked out with Unable to establish a connection..

    Contacted my provider and they updated the PHP and added some memory but at their end they say it all looks OK.

    I then pulled out my ipad and managed to upload a new post.
    Tried to edit that back in my Mac but same errors.

    Then pulled out an old PC and tried that. Same errors. So, it’s not a Mac problem or PC problem. Something is preventing either from updating or adding material. I’m guessing the new version of WP?

    Cleared the cache and cookies.

    Same problems.

    I haven’t seen any posts from others with this recent problem.

    I’ve tried my host tech three times over three weeks and they all try the same things and come back with it’s working ok at their end.

    Could this be an SSL certificate issue? This site doesn’t have one yet? Or a password username issue between WordPress and the server?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Does it look familiar?
    Unable to update

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Please install the health check plugin and report back its findings, especially where it tells you if directories are writeable: https://www.ads-software.com/plugins/health-check/

    Thread Starter bonecrusher

    (@bonecrusher)

    WordPress Version 5.0.3
    Plugin Versions
    Your site has 1 active plugin, and it is up to date.
    Your site has 11 inactive plugins, it is recommended to remove any unused plugins to enhance your site security.
    Theme Versions
    Your site has 3 installed themes, and they are all up to date.
    Your site has 1 inactive theme, other than twentynineteen, the default WordPress theme, and Twenty Nineteen, your active theme. It is recommended to remove any unused themes to enhance your sites security.
    PHP Version 7.0.15 – For best performance we recommend using PHP 7.2 or higher.
    Database Server version 5.6.41-84.1-log
    PHP Extensions
    The optional module, libsodium, is not installer, or has been disabled.
    The optional module, imagick, is not installer, or has been disabled.
    MySQL utf8mb4 support Your MySQL version supports utf8mb4
    HTTPS status You are not using HTTPS to access this website.
    Secure communication Your WordPress install can communicate securely with other services.
    Scheduled events No scheduled events have been missed.
    Plugin and Theme Updates
    Plugin updates should be working as expected.
    Theme updates should be working as expected.
    HTTP Requests HTTP requests should be working as expected.
    REST API availability The REST API request failed due to an error.
    Error encountered: (0) cURL error 28: Operation timed out after 10001 milliseconds with 0 bytes received
    Communication with www.ads-software.com www.ads-software.com is reachable from your server.
    Background updates
    No version control systems were detected.
    Your installation of WordPress doesn’t require FTP credentials to perform updates.
    All of your WordPress files are writable.
    Loopback request The loopback request to your site completed successfully.

    WordPress
    Version 5.0.3
    Language en_US
    Home URL https://www.mcentyre.com
    Site URL https://www.mcentyre.com
    Permalink structure /%postname%/
    Is this site using HTTPS? No
    Can anyone register on this site? No
    Default comment status open
    Is this a multisite? No
    User Count 1
    Communication with www.ads-software.com www.ads-software.com is reachable
    Create loopback requests The loopback request to your site completed successfully.
    Return to table of contents
    Installation size
    Uploads Directory 222.03 MB
    Themes Directory 3.79 MB
    Plugins Directory 28.49 MB
    Database size 5.31 MB
    Whole WordPress Directory 2.00 GB
    Total installation size 2.01 GB
    Return to table of contents
    Active Theme
    Name Twenty Nineteen
    Version 1.2
    Author the WordPress team
    Author website https://www.ads-software.com/
    Parent theme Not a child theme
    Supported theme features automatic-feed-links, title-tag, post-thumbnails, menus, html5, custom-logo, customize-selective-refresh-widgets, wp-block-styles, align-wide, editor-styles, editor-style, editor-font-sizes, editor-color-palette, responsive-embeds, widgets
    Return to table of contents
    Other themes (2)
    BrickYard (brickyard) Version 2.0.3 by Tomas Toman
    mTheme-Unus (mTheme-Unus) Version 2.1 by Fabrix DoRoMo
    Return to table of contents
    Must Use Plugins (1)
    Health Check Troubleshooting Mode Version 1.5.1
    Return to table of contents
    Active Plugins (1)
    Health Check & Troubleshooting Version 1.2.5 by The www.ads-software.com community
    Return to table of contents
    Inactive Plugins (11)
    Akismet Anti-Spam Version 4.1.1 by Automattic
    All In One SEO Pack Version 2.11 by Michael Torbert
    Breadcrumb NavXT Version 6.2.1 by John Havlik
    Contact Form 7 Version 5.1.1 by Takayuki Miyoshi
    Hello Dolly Version 1.6 by Matt Mullenweg
    Jetpack by WordPress.com Version 7.0 by Automattic
    Link Manager Version 0.1-beta by WordPress
    Really Simple CAPTCHA Version 2.0.1 by Takayuki Miyoshi
    Wordpress Facebook Version 1.0.14 by WebDorado
    WordPress Importer Version 0.6.4 by wordpressdotorg
    WP Mobile Edition Version 2.8.3 by FDoRoMo
    Return to table of contents
    Media handling
    Active editor WP_Image_Editor_GD
    Imagick Module Version Imagick not available
    ImageMagick Version Imagick not available
    GD Version bundled (2.1.0 compatible)
    Ghostscript Version 9.26
    Return to table of contents
    Server
    The options shown below relate to your server setup. If changes are required, you may need your web host’s assistance.

    Server architecture Linux 4.14.67 x86_64
    Web Server Software Apache/2
    PHP Version 7.0.15 (Supports 64bit values)
    PHP SAPI cgi-fcgi
    PHP max input variables 1000
    PHP time limit 120
    PHP memory limit 256M
    Max input time 60
    Upload max filesize 20M
    PHP post max size 50M
    cURL Version 7.47.0 GnuTLS/3.4.10
    SUHOSIN installed No
    Is the Imagick library available No
    htaccess rules Your htaccess file only contains core WordPress features
    Return to table of contents
    Database
    Extension mysqli
    Server version 5.6.41-84.1-log
    Client version mysqlnd 5.0.12-dev – 20150407 – $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
    Database user new_user
    Database host mcentyre.ipowermysql.com
    Database name wrd_7ibkfhnhj6
    Database prefix wp_
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    WordPress Constants
    These values represent values set in your websites code which affect WordPress in various ways that may be of importance when seeking help with your site.

    ABSPATH /hermes/bosnacweb01/bosnacweb01ar/b2093/ipw.mcentyre/public_html/
    WP_HOME Undefined
    WP_SITEURL Undefined
    WP_DEBUG Disabled
    WP_MAX_MEMORY_LIMIT 256M
    WP_DEBUG_DISPLAY Enabled
    WP_DEBUG_LOG Disabled
    SCRIPT_DEBUG Disabled
    WP_CACHE Disabled
    CONCATENATE_SCRIPTS Undefined
    COMPRESS_SCRIPTS Undefined
    COMPRESS_CSS Undefined
    WP_LOCAL_DEV Undefined
    Return to table of contents
    Filesystem Permissions
    The status of various locations WordPress needs to write files in various scenarios.

    The main WordPress directory Writable
    The wp-content directory Writable
    The uploads directory Writable
    The plugins directory Writable
    The themes directory Writable
    The Must Use Plugins directory Writable

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. You can then use its admin bar menu to turn on/off plugins and themes one at a time.

    Thread Starter bonecrusher

    (@bonecrusher)

    Steven, you are correct.

    I switched to the 2019 theme, (it let me do that at least).
    The problem went away.
    Switched back… the problem came back.

    I guess I need a new theme till they update the old one.

    Thanks heaps.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Whew! Glad you found it. Isn’t troubleshooting fun?

Viewing 6 replies - 1 through 6 (of 6 total)
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