Homepage no longer loads but everything else does

Hi freeemulator!

Please provide your system status report (WooCommerce/Settings/Brands/System status) and place a ` on the line before and after your pasted report as you would with code.

I recommend you to check your server logs for searching php errors.

Are you using some PWB shortcode/widget on home?

??

‘Array
(
[home_url] => https://www.prepsos.com
[site_url] => https://www.prepsos.com
[version] => 3.5.4
[wp_version] => 5.0.3
[wp_multisite] =>
[wp_memory_limit] => 256M
[wp_debug_mode] =>
[wp_cron] => 1
[language] => en_US
[server_info] => Apache
[php_version] => 7.1.26
[php_post_max_size] => 128M
[php_max_execution_time] => 300
[php_max_input_vars] => 1000
[max_upload_size] => 134217728
[default_timezone] => UTC
[theme] => Array
(
[name] => Salient Child Theme
[version] => 0.1
[parent_theme] => Salient
)

[active_plugins] => Array
(
[0] => classic-editor/classic-editor.php
[1] => contact-form-7-image-captcha/cf7-image-captcha.php
[2] => contact-form-7/wp-contact-form-7.php
[3] => js_composer_salient/js_composer.php
[4] => megamenu/megamenu.php
[5] => minimum-order-amount-for-woocommerce/dc-moafw.php
[6] => perfect-woocommerce-brands/main.php
[7] => red-olive-marketing-pro/red-olive-marketing-pro.php
[8] => red-olive-marketing/red-olive-marketing.php
[9] => red-olive-woocommerce/red-olive-woocommerce.php
[10] => templatera/templatera.php
[11] => woocommerce-gateway-authorize-net-aim/woocommerce-gateway-authorize-net-aim.php
[12] => woocommerce-sequential-order-numbers/woocommerce-sequential-order-numbers.php
[13] => woocommerce/woocommerce.php
[14] => wordpress-seo/wp-seo.php
[15] => wp-mail-smtp/wp_mail_smtp.php
[16] => wpcf7-redirect/wpcf7-redirect.php
)

[pwb_options] => Array
(
[version] => 1.7.1
[wc_pwb_admin_tab_brand_single_position] => after_meta
[old_wc_pwb_admin_tab_slug] => brand
[wc_pwb_notice_plugin_review] => 0
[wc_pwb_admin_tab_slug] =>
[wc_pwb_admin_tab_brand_desc] =>
[wc_pwb_admin_tab_brand_single_product_tab] =>
[wc_pwb_admin_tab_brands_in_loop] => no
[wc_pwb_admin_tab_brands_in_single] => brand_image
[wc_pwb_admin_tab_brand_logo_size] =>
)

)’

The homepage now loads but the menu is now also messed up looking, not really sure what’s going on. My error log didn’t have anything recent on it.

the menu looks correct on other pages but not the homepage. Hmm, I have turned off and cleared the cache and homepage still isn’t loading after all while pwb is activated but it loads when I deactivate the pwb plugin.

Also, not using pwb widget or shortcode at all to my knowledge on this or any other page. Everything worked great until recently.

Sorry. I get the same problem, how do I fix it? can I get the plugin version before?

Array
(
    [home_url] => 
    [site_url] => 
    [version] => 3.5.4
    [wp_version] => 5.0.3
    [wp_multisite] => 
    [wp_memory_limit] => 40M
    [wp_debug_mode] => 
    [wp_cron] => 1
    [language] => id_ID
    [server_info] => Apache
    [php_version] => 7.1.26
    [php_post_max_size] => 32M
    [php_max_execution_time] => 60
    [php_max_input_vars] => 1000
    [max_upload_size] => 33554432
    [default_timezone] => UTC
    [theme] => Array
        (
            [name] => Fastshop
            [version] => 1.2.3
            [parent_theme] => 
        )

    [active_plugins] => Array
        (
            [0] => autoptimize/autoptimize.php
            [1] => bj-lazy-load/bj-lazy-load.php
            [2] => classic-editor/classic-editor.php
            [3] => contact-form-7/wp-contact-form-7.php
            [4] => dokuonecheckout/dokuonecheckout.php
            [5] => duplicate-page/duplicatepage.php
            [6] => faspay/faspay-gateway.php
            [7] => faspaycc/faspay-gateway.php
            [8] => fastshop-toolkit/fastshop-toolkit.php
            [9] => hostplugin-woocommerce-points-and-rewards/hostplugin-woocommerce-points-rewards.php
            [10] => insert-headers-and-footers/ihaf.php
            [11] => js_composer/js_composer.php
            [12] => kirimemail-form-integration/kirimemail-wp-form.php
            [13] => kirimemail-woocommerce-integration/kirimemail.php
            [14] => loco-translate/loco.php
            [15] => mobile-assistant-connector/mobassistantconnector.php
            [16] => no-page-comment/no-page-comment.php
            [17] => ovic-import/addon.php
            [18] => perfect-woocommerce-brands/main.php
            [19] => revslider/revslider.php
            [20] => sales-pop/sales-pop-woocommerce.php
            [21] => tablepress/tablepress.php
            [22] => w3-total-cache/w3-total-cache.php
            [23] => wc-qr-codes/wc-qr-codes.php
            [24] => woo-checkout-field-editor-pro/checkout-form-designer.php
            [25] => woocommerce-indonesia-bank/woocommerce-indonesia-bank.php
            [26] => woocommerce-kode-pembayaran/woocommerce-kode-pembayaran.php
            [27] => woocommerce-konfirmasi-pembayaran/init.php
            [28] => woocommerce-pdf-invoices-packing-slips/woocommerce-pdf-invoices-packingslips.php
            [29] => woocommerce-side-cart-premium/xoo-wsc.php
            [30] => woocommerce/woocommerce.php
            [31] => wordpress-seo/wp-seo.php
            [32] => wp-smushit/wp-smush.php
            [33] => wp-statistics/wp-statistics.php
            [34] => wpbisnis-wc-indo-ongkir/wpbisnis-wc-indo-ongkir.php
            [35] => yith-woocommerce-compare/init.php
            [36] => yith-woocommerce-quick-view/init.php
            [37] => yith-woocommerce-social-login/init.php
            [38] => yith-woocommerce-wishlist/init.php
        )

    [pwb_options] => Array
        (
            [version] => 1.7.1
            [wc_pwb_admin_tab_brand_single_position] => after_meta
            [old_wc_pwb_admin_tab_slug] => brand
            [wc_pwb_notice_plugin_review] => 0
            [wc_pwb_admin_tab_slug] => 
            [wc_pwb_admin_tab_brand_desc] => no
            [wc_pwb_admin_tab_brand_single_product_tab] => yes
            [wc_pwb_admin_tab_brands_in_loop] => no
            [wc_pwb_admin_tab_brands_in_single] => brand_image
            [wc_pwb_admin_tab_brand_logo_size] => thumbnail
        )

)

Hi freeemulator.

Your home is loading now and your menu looks similar in the home page and the other pages. ?Is the menu looking well if you disable PWB?

Try enabling WP_DEBUG for searching php errors.

??

This is Google’s cached version so you can see what the menu used to look like(the dropdown and everything works like it should they just didn’t cached the styles)
https://webcache.googleusercontent.com/search?q=cache:F70zBw3ufakJ:https://www.prepsos.com/+&cd=1&hl=en&ct=clnk&gl=us

The menu is not fixed with disabling pwb, but the homepage does load now. Not sure if disabling the plugin and then turning it back on helped with the issue. I’ll turn on the debug to see what I can come up with

• This reply was modified 6 years ago by freeemulator.

this is what I got when turning debugging on:

‘Notice: Trying to get property of non-object in /home/prepso6/public_html/wp-includes/taxonomy.php on line 3960’

Is that related to this issue? Basically the way that the menu looks right now is how it used to look when I would turn off pwb (before I started having any issues)

• This reply was modified 6 years ago by freeemulator.

Hi freeemulator

prepsos.com home is loading fine for me and the cache version too… If you disable PWB and menu still appearing weird i think the problem is not with PWB…

Yes, the notice can be related with your issues…

Are you setting your main menu correctly? Go to Appearance > Menus and check it

??

-ignore this comment-

• This reply was modified 6 years ago by freeemulator.
• This reply was modified 6 years ago by freeemulator.

-ignore this comment-

• This reply was modified 6 years ago by freeemulator.
• This reply was modified 6 years ago by freeemulator.
• This reply was modified 6 years ago by freeemulator.
• This reply was modified 6 years ago by freeemulator.

Forgive me, I had turned off PWB and that’s why the homepage was loading. It’s back on now and homepage is not loading again but the menu looks fine on other pages. Sorry, I’ve tried so many thing now that I’ve lost track.

I turned debugging back on but it’s no use as the homepage won’t load while PWB is activated. I do still get this error on other pages that load fine (including the menu)

‘Notice: Trying to get property of non-object in /home/prepso6/public_html/wp-includes/taxonomy.php on line 3960’

The error log still doesn’t show anything new. I really like your plugin but it’s definitely causing my homepage to not load or reacting to something else that’s keeping it from loading. Sounds like at least one other user, oggidm (@oggidm), is having the same issue. I compared my active plugins to his but couldn’t find really anything that’s the same.

• This reply was modified 6 years ago by freeemulator.
• This reply was modified 6 years ago by freeemulator.
• This reply was modified 6 years ago by freeemulator.
• This reply was modified 6 years ago by freeemulator.
• This reply was modified 6 years ago by freeemulator.

This is how the menu is supposed to work: https://www.prepsos.com/contact-us/