• Resolved mdgarts

    (@mdgarts)


    Hi,

    I have noticed that the plugin doesn’t restrict to one user rating per IP address, the way it used to do. It only restricts to one vote per registered user, but if the rating is not restricted to registered users and open to public, simple refresh of browser let’s the user vote again. Is there a way to curb it per IP the way it used to be? Thank you.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Suraj Vibhute

    (@suraj78)

    Hello @mdgarts,

    We have released the new update which will limit the one user rating per IP.

    Hope this helps. If anything else, please let us know.

    Thank you.

    Thread Starter mdgarts

    (@mdgarts)

    I have just updated the plugin with your newest update release of today, and I’m not sure if the plugin limits the user rating by IP because it now restricts rating to registered users only even if the button to do so is set to ‘no’. However if the user logs in, they can rate fine. I already cleaned the cache as well so I don’t think that’s the issue. I even tried on different devices with a different IP, same thing, if not logged in, can’t rate.

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello @mdgarts,

    We could not reproduce this issue on a test install.

    Even on your site linked in your first post, the user rating seems to work fine – I can send ratings correctly without having to log in to your site: https://i.mythemeshop.com/cEnYpX

    Could you please share the URL of a page where the user rating is not working for you?

    Thank you.

    Thread Starter mdgarts

    (@mdgarts)

    Thank you for your prompt reply and for verifying. It turns out it was my browsers’ fault, I had to clear them all. But now it works perfect! Thank you for the update, it solves my issue ??

    Plugin Support Suraj Vibhute

    (@suraj78)

    Hello @mdgarts

    We are happy that this resolved your issue.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://www.ads-software.com/support/plugin/wp-review/reviews/#new-post about your overall experience with WP Review? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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