mail only sent to sender

Hi,

I assume you followed this tutorial: https://contactform7.com/selectable-recipient-with-pipes/ ?

Can you post your form setup and Recipient field configuration here?

Hi,
Yes, you’re right, I followed that tutorial. I am sorry that I didn’t tell that in my question.

The website is in Dutch. The form (first tab) contains:

Bericht voor [select your-recipient “H|[email protected]”
“me|[email protected]”
“me2|[email protected]”]

<label> Uw naam (verplicht)
[text* your-name] </label>

<label> Uw-mailadres (verplicht)
[email* your-email] </label>

<label> Onderwerp
[text your-subject] </label>

<label> Uw bericht
[textarea your-message] </label>

[submit “Verzenden”]

The second tab (Mail) will be shown at https://www.hooglandsemaatjes.nl/wp-content/uploads/2019/02/hm_20190220.jpg.

Is that what you want to know to help me?

Kind regards,
Guido

Hi,

in the field “Aan”, you have hard-coded (your) email address, but you want to use the value of “your-recipient” select field, so you have to fill [your-recipient] in there.

Kind regards,
?eslav

Hi,
Thank for your reply.

That option was one of the things I thought, but when entering that I get an error:
Beneath the tabs a line says (I translate): One configuration error found at this tab.

Beneath the “Aan” field it says (I translate):
There is used an invalid mailbox syntax

I think only
[your-recipient]
is not enough.

Hope you can help me.

Kind regards,
Guido van Harten

See How to Resolve Configuration Errors > Invalid mailbox syntax is used.

In your case, the error occurs because the your-recipient (“Bericht voor”) field in the form isn’t a required field. Use select*, the required version of select form-tag.

Hi, thank you very much. The final solution is close. The Form tab starts with:

Bericht voor [select* your-recipient “user1|[email protected]”
“user2|[email protected]”
“user3|[email protected]”]

Sending a mail to user1 and user2 were sending correct. Sending to user3 will result in an error (I try to translate): An error occured while sending the message; please retry later.

Kind regards,
Guido