Woocommerce redirecting to install.php
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Hey to everyone who is reading this and thanks in advance for the help. I have successfully set up Woocommerce and linked it with Printify. I am able to add my products, but after a few additions the page automatically redirects to wp-admin/install.php. I have been searching through WordPress and Woocommerce threads with no luck. Would love some help! Report is below.
### WordPress Environment ### Home URL: https://www.yachtrockclothing.com Site URL: https://www.yachtrockclothing.com WC Version: 3.5.5 Log Directory Writable: ? WP Version: 5.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2 PHP Version: 7.1.1 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 20 MB PHP Time Limit: 120 PHP Max Input Vars: 1000 cURL Version: 7.47.0 GnuTLS/3.4.10 SUHOSIN Installed: – MySQL Version: 5.6.41-84.1-log Max Upload Size: 20 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 3.5.5 WC Database Prefix: wp_lubn_ MaxMind GeoIP Database: ? Total Database Size: 8.78MB Database Data Size: 4.80MB Database Index Size: 3.98MB wp_lubn_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB wp_lubn_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wp_lubn_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB wp_lubn_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB wp_lubn_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB wp_lubn_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB wp_lubn_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB wp_lubn_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB wp_lubn_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wp_lubn_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB wp_lubn_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wp_lubn_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wp_lubn_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wp_lubn_woocommerce_log: Data: 0.02MB + Index: 0.02MB wp_lubn_commentmeta: Data: 0.02MB + Index: 0.03MB wp_lubn_comments: Data: 0.02MB + Index: 0.08MB wp_lubn_links: Data: 0.02MB + Index: 0.02MB wp_lubn_options: Data: 2.45MB + Index: 0.06MB wp_lubn_postmeta: Data: 1.52MB + Index: 3.00MB wp_lubn_posts: Data: 0.33MB + Index: 0.19MB wp_lubn_termmeta: Data: 0.02MB + Index: 0.03MB wp_lubn_terms: Data: 0.02MB + Index: 0.03MB wp_lubn_term_relationships: Data: 0.02MB + Index: 0.02MB wp_lubn_term_taxonomy: Data: 0.02MB + Index: 0.03MB wp_lubn_usermeta: Data: 0.02MB + Index: 0.03MB wp_lubn_users: Data: 0.02MB + Index: 0.05MB wp_lubn_wc_download_log: Data: 0.02MB + Index: 0.03MB wp_lubn_wc_webhooks: Data: 0.02MB + Index: 0.02MB ### Post Type Counts ### attachment: 141 customize_changeset: 1 page: 8 post: 2 product: 16 product_variation: 609 revision: 5 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (2) ### Printify app: by – 1.1 WooCommerce: by Automattic – 3.5.5 ### Settings ### API Enabled: ? Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #5 - /shop/ Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Shopper Version: 1.3.6 Author URL: https://shopperwp.io Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: shopper/woocommerce/archive-product.php shopper/woocommerce/global/quantity-input.php shopper/woocommerce/single-product.phpThe page I need help with: [log in to see the link]
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Hi, @dyayac!
A few things you can check:
a) Check if
wp-config.phpfile exists in your installation
b) Check the$table_prefixfield in thewp-configfile and make sure that it corresponds to table prefixes in your actual database
c) Check yourwp_optionstable and makes sure that both the siteurl and home are the same
d) Check your root .htaccess file — try refreshing permalinks and loading the default WordPress directivesSee if any of these things help resolve the issue.
Cheers!
Hey @rynald0s! Thank you sooo much for taking the time to help me out with this. I apologize for not being more clear, but I did find the steps you outlined above to resolve wordpress redirects with no luck. I am not sure if this helps, but I did check the php error logs and this came up:
PHP Warning: mysqli_set_charset(): Error executing query in /hermes/bosnacweb04/bosnacweb04bd/b2884/ipg.dyayac07326/wp-includes/wp-db.php on line 806
WordPress database error User ’21mA94Lt5Cs6q5t’ has exceeded the ‘max_questions’ resource (current value: 75000) for query SHOW TABLES LIKE ‘wp\\_bykk\\_users’ made by display_setup_form
20190223T225826: https://www.yachtrockclothing.com/wp-admin/index.phpI am hoping this helps figure it out because I am stumped. Thanks again!!!
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